Always good service, online and in store. Store staff always very helpful.
Product reviews
Date of purchase: 02/10/2025
0
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RH
Rhian
Feefo Verified
GBR
6 months ago
What Rhian said about Next:
Fast delivery
Product reviews
Date of purchase: 01/08/2025
0
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Trusted Customer
Feefo Verified
6 months ago
5stars
Product reviews
Date of purchase: 02/10/2025
0
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RA
Rachael
Feefo Verified
GBR
6 months ago
What Rachael said about Next:
Never really had to use it.
Product reviews
Ujwal Mayavanshi
Next
6 months ago
Thank you for reaching out. Rachael, I’m sorry to hear about the sizing issue with your shoes — that’s understandably frustrating, especially since you love their look and feel.
While our standard policy requires items to be returned with labels, since the shoes haven’t been worn, we’d like to see if there’s anything we can do to help. If you could share your photo of the shoes, we’ll review your case and explore possible options.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.