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Next Reviews

https://www.next.co.uk

EXCEPTIONAL

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.5

64,671

10,382

2,068

443

922

78,486

ratings over the past year

Displaying all 923,169 reviews

Trusted Customer

Feefo Verified

6 months ago

Good shopping

Always good service, online and in store. Store staff always very helpful.

Product reviews

Date of purchase: 02/10/2025

Rhian

Feefo Verified

GBR

6 months ago

What Rhian said about Next:

Fast delivery

Product reviews

Date of purchase: 01/08/2025

Trusted Customer

Feefo Verified

6 months ago

5stars

Product reviews

Date of purchase: 02/10/2025

Rachael

Feefo Verified

GBR

6 months ago

What Rachael said about Next:

Never really had to use it.

Product reviews

Ujwal Mayavanshi

6 months ago

Thank you for reaching out. Rachael, I’m sorry to hear about the sizing issue with your shoes — that’s understandably frustrating, especially since you love their look and feel. While our standard policy requires items to be returned with labels, since the shoes haven’t been worn, we’d like to see if there’s anything we can do to help. If you could share your photo of the shoes, we’ll review your case and explore possible options.

Date of purchase: 30/09/2025

Trusted Customer

Feefo Verified

6 months ago

Good customer service

Very helpful team and knowledgeable with it… friendly and attentive… Thank you.

Product reviews

Date of purchase: 22/09/2025

Trusted Customer

Feefo Verified

6 months ago

Black cardigan

Very good

Product reviews

Date of purchase: 28/09/2025

Lisa

Feefo Verified

6 months ago

What Lisa said about Next:

Good as always

Quick and efficient

Product reviews

Date of purchase: 30/09/2025

Trusted Customer

Feefo Verified

6 months ago

Nice curtains

Happy with click and collect service

Product reviews

Date of purchase: 22/09/2025

Sarah

Feefo Verified

GBR

6 months ago

What Sarah said about Next:

Great items, ok service

Online service is great, can be a bit hit & miss when collecting parcels from the store. Most recently using the excuse of staff being new.

Product reviews

Date of purchase: 05/08/2025

Eileen

Feefo Verified

6 months ago

What Eileen said about Next:

First class

Having been a customer for many years, its my go to shop. I would not keep returning if I didn't like the service.

Product reviews

Date of purchase: 01/10/2025

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Next Reviews

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Brown Hamish Highland Cow Soft Plush ToyMore reviews of this product (4)View product websiteGreat item, lovely and soft was bought as a sibling present for our new baby and can tell it will last for years to come.

Mango and Papaya Collection Luxe Antigua 400ml DiffuserMore reviews of this product (7)View product websiteMy favourite scent for the home. Love this, although a little pricey it does last a very long time.

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Pink Heart Bunny Soft Plush ToyMore reviews of this product (5)View product websiteLove this for our new baby daughter. Lovely and soft and a cute design for a reasonable price

Linzi Black Wide Fit Wide Fit Steel High Leg Boots With Stretch PanelMore reviews of this product (7)View product websiteThese were really lovely boots but unfortunately for me they were far too wide at the calf and for that reason I had to return them

How are Feefo reviews collected?

Who can leave a Feefo review?

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