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Product reviews
Date of purchase: 25/09/2025
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6 months ago
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Product reviews
Date of purchase: 23/09/2025
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PA
Paula
Feefo Verified
GBR
6 months ago
What Paula said about Next:
Got problem sorted about the return
Product reviews
Ujwal Mayavanshi
Next
6 months ago
Thank you for your feedback. Paula, I'm really sorry to hear that the pillowcases and the outer part of the duvet cover faded after just one wash — especially since it looked amazing when first put on. That’s certainly not the experience we want for our customers.
We take product quality very seriously, and your comments will be shared with our quality control team to investigate further. In the meantime, if you’d be happy to share your order number and a photo of the affected items, we’d love to look into a resolution for you.
Thanks again for bringing this to our attention — we truly appreciate it.
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