Good if they had the correct details in my personalised item.
Ujwal Mayavanshi
Next
5 months ago
Thank you for your message. I’m very sorry to hear that the personalised item you received did not have the correct details. We understand how important it is for personalised products to be accurate, and we sincerely apologize for the disappointment this has caused.
Your feedback is very important to us, and we will ensure it is shared with the relevant team so that
Thanks for the review William. We're sorry you weren't completely happy with the Navy Blue Regular Fit Short Sleeve Polo Shirt. We're always trying to improve, so your feedback is super valuable to us. Please email us at feefo_queries@next.co.uk and we'll be in touch.
Date of purchase: 12/09/2025
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Sarah
Feefo Verified
6 months ago
What Sarah said about Next:
Terrible
Julie Dsouza
Next
6 months ago
Thank you for taking the time to leave your feedback Sarah. We're really sorry for any shortfall in the service you received. Your feedback is incredibly valuable to us and will be considered for future improvements to our service. Thank you for sharing your thoughts with us.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.