Thank you for letting us know. I’m glad you’re happy with the colour and how the curtains complement your room, though I’m sorry the side edge seams aren’t hanging properly. We understand how frustrating it can be when a detail like that affects the overall look, especially if it can’t be corrected.
If you’d like, we can help arrange a replacement or explore alternative styles that may have a straighter drape. Your feedback on the seams will also be shared with our quality team so we can improve future designs.
I have shopped at Next for many years, I find their products are good quality as is the service especially on orders and returns, they have got it right. one happy customer here.
Thanks for your feedback on the Blue Isla Floral Print Blackout/Thermal Eyelet Curtains
Paula. We're really sorry the color of the curtains wasn't what you expected. We do our best to use high-quality photos online so customers have a clear idea of what they're buying, but we understand it's not always the same as seeing it in person.
Your feedback is super valuable and will help us make future improvements to the product and the website.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.