Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.
Service
4.8
/5
Product
4.5
/5
5
4
3
2
1
65,941
10,587
2,100
453
935
80,016
ratings over the past year
Next is no longer an active Feefo customer
Displaying all 923,169 reviews
SA
Sarah
Feefo Verified
5 months ago
What Sarah said about Next:
Fine
Product reviews
Purnima Kedari
Next
5 months ago
Thanks for the review Sarah. We're really sorry for the inconvenience, this issue should have been caught during our quality checks. Your feedback has been passed on to our warehouse team to ensure more thorough checks are carried out going forward. To get this sorted for you, please send us an email at feefo_queries@next.co.uk and we'll be in touch shortly.
Purnima Kedari
Next
5 months ago
Thanks for so much for your review Sarah. We're so sorry you received the wrong shorts set. We know how frustrating that can be! We want to make sure everything's been sorted out, so please send us an email at feefo_queries@next.co.uk and our team will follow up with you shortly.
Purnima Kedari
Next
5 months ago
Thanks for the feedback Sarah. We're sorry you are not happy with the Tan Brown Ecru Stripe Sweatshirt. Your feedback has been passed on to our warehouse team to ensure more thorough checks are carried out going forward and will help us make future improvements to the product.
Date of purchase: 21/09/2025
0
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Trusted Customer
Feefo Verified
5 months ago
Very good no complaints
Product reviews
Date of purchase: 16/09/2025
0
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Trusted Customer
Feefo Verified
5 months ago
They sent me the wrong size and did not compensate because I didn’t want another shoe. I wanted my refund
Purnima Kedari
Next
5 months ago
Thanks for your review. We're so sorry you received the wrong size item. We know how frustrating that can be! We want to make sure everything's been sorted out, so please send us an email at feefo_queries@next.co.uk and our team will follow up with you shortly.
Date of purchase: 03/10/2025
0
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SA
Samantha
Feefo Verified
5 months ago
What Samantha said about Next:
Good quality curtains, they look great.Thank you.
Product reviews
Date of purchase: 15/09/2025
0
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AD
Adrianna
Feefo Verified
5 months ago
What Adrianna said about Next:
Service is good but items are not always of its best quality unfortunately
Product reviews
Purnima Kedari
Next
5 months ago
Thanks for the review Adrianna. We're so sorry to hear you weren't happy with the Silver Mini Hoop Earrings. Our teams work incredibly hard to create the best quality products, so it's really disappointing when we don't meet your expectations. Your feedback is valuable for our future product developments. Please drop us an email at feefo_queries@next.co.uk and we'll be in touch to discuss this further.
Purnima Kedari
Next
5 months ago
Thanks for your feedback Adrianna. We're so sorry to hear you weren't happy with the Gold Tone Stainless Steel Twist Chain Necklace. Our teams work incredibly hard to create the best quality products, so it's really disappointing when we don't meet your expectations. Your feedback is valuable for our future product developments. Please drop us an email at feefo_queries@next.co.uk and we'll be in touch to discuss this further.
Purnima Kedari
Next
5 months ago
Thanks for your feedback Adrianna. We're so sorry to hear you weren't happy with the Gold Tone Stainless Steel Hannered Disc Necklace. Our teams work incredibly hard to create the best quality products, so it's really disappointing when we don't meet your expectations. Your feedback is valuable for our future product developments. Please drop us an email at feefo_queries@next.co.uk and we'll be in touch to discuss this further.
Purnima Kedari
Next
5 months ago
Thanks for your feedback Adrianna. We're so sorry to hear you weren't happy with the Gold Tone Oversized Hoop Earrings. Our teams work incredibly hard to create the best quality products, so it's really disappointing when we don't meet your expectations. Your feedback is valuable for our future product developments. Please drop us an email at feefo_queries@next.co.uk and we'll be in touch to discuss this further.
Service is very good at Next never have any problems buying or returning , everything is quick and easy
Product reviews
Ujwal Mayavanshi
Next
5 months ago
Thank you for sharing your feedback with us. We’re glad to hear you loved the colour, but we’re sorry to learn that the item arrived with so many creases and that they’ve been difficult to remove even after ironing. That’s certainly not the experience we want for our customers.
Please drop us an email at feefo_queries@next.co.uk and we'll do our best to make things right.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.