Thank you so much for taking the time to share your thoughts on our Black Bronx microwave Alan! We're really sorry to hear that you’ve found it a bit tricky to use. We do provide a detailed instruction manual with all of our kitchen appliances, and we apologize if it was overlooked. One of our friendly customer service team members will be reaching out to you soon to chat about this further. We appreciate your understanding!
Bought one just over 2 years ago however stopped heating ...pyrchsse a replacement to go with everything else in the range....however doesn't stop agai after 2 years
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