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Museum Selection UK Reviews

Rated
Exceptional

Home and gifts inspired by our rich heritage.

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

2,596

432

100

15

31

3,174

ratings over the past year

Displaying all 81,748 reviews
Trusted Customer
13 years ago
Date of purchase: 22/05/2011
n/a
n/a
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Museum Selection
Museum Selection UK
13 years ago
Thank you for your feedback. I am sorry to hear that the Romana del Casale Earrings were not the colour you were expecting, we do try to get all the pictures as true to life as possible but it seems we have let you down on this occasion. If you have not worn the earrings, and you feel that they have been misrepresented than we would have accepted them back for a refund or exchange for another item. Kind Regards Becky King Customer Services
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Trusted Customer
13 years ago
Date of purchase: 12/05/2011
Lovely unique gifts
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Trusted Customer
13 years ago
Date of purchase: 17/01/2011
I ordered it Jan 17th or there abouts in plenty of time I thought for nephews…
I ordered it Jan 17th or there abouts in plenty of time I thought for nephews bday. No mail updates to advise it was delayed I think it arrived eventually in May
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Museum Selection
Museum Selection UK
13 years ago
Thank you for taking the time to contact us with your feedback. I am very sorry to hear of the delay you experienced with the Wooden Specimen Case and apologise for any inconvenience and frustration this has caused. Unfortunately we did experience a number of problems obtaining our delivery of the Wooden Specimen Case and there were a number of delays with our supplier. I am sorry for any inconvenience this delay has caused you especially as the item was intended as a birthday gift. We thank you again for letting us know your views and hope this unfortunate incident does not deter you from shopping with us in future. Best Wishes John Customer Services
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Trusted Customer
13 years ago
Date of purchase: 22/05/2011
Good except for this nagging feedback request
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Trusted Customer
13 years ago
Date of purchase: 20/05/2011
This is a comment about your suplier rather Museum selection. The original ordering and delivery…
This is a comment about your suplier rather Museum selection. The original ordering and delivery were perfectly OK. On delivery I unpacked the arbour and found missing parts and broken parts, it was...

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Museum Selection
Museum Selection UK
13 years ago
Thank you for taking the time to leave your feedback. Firstly please allow me to apologise for the problems you experienced with the Edwardian Arbour. I would like to thank you for bringing this to our attention as this is something we can feedback to the our supplier which we will certainly do as it is comments like yours which can help to improve our over all service. Kind Regards Becky King Customer Services
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Trusted Customer
13 years ago
Date of purchase: 17/05/2011
When I complained about the defective composter, clearly Museum Selection immediately contacted the supplier who…
When I complained about the defective composter, clearly Museum Selection immediately contacted the supplier who contacted me. So well done!
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Museum Selection
Museum Selection UK
13 years ago
Thank you for your feedback. I am very sorry to hear of the problems you have experienced with the Beehive Composter and that you have not yet received the missing parts. I am arranging for one of our customer advisors to contact you to confirm the missing parts and we can then chase it up with the supplier. Kind Regards Becky King Customer Services
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Trusted Customer
13 years ago
Date of purchase: 13/05/2011
My only criticism is that the website did not make it clear, at the time…
My only criticism is that the website did not make it clear, at the time of order, that there would be a long delay
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Trusted Customer
13 years ago
Date of purchase: 10/05/2011
very efficient
very efficient
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Museum Selection
Museum Selection UK
13 years ago
Thank you for your kind comments on our service. From you feedback on the Seed Organiser, I am assuming that the item has arrived broken as you mention fixing the lid? We would never expect a customer to keep a damaged or faulty item as we would accept this back for a replacement item to be sent. Kind Regards Becky King Customer Services
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Trusted Customer
13 years ago
Date of purchase: 16/05/2011
All items arrived in good time, well packaged. No muddles over the order.
All items arrived in good time, well packaged. No muddles over the order.
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Trusted Customer
13 years ago
Date of purchase: 17/05/2011
Good service and I like their sales items!
Good service and I like their sales items!
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Museum Selection
Museum Selection UK
13 years ago
Thank you for your feedback. I am sorry to hear of you disappointment towards the Quoits set and you feel they are flimsy and unsubstantial. It it not a common problem that we are aware of but we certainly appreciate your comments as this is a product which may need improved in the future. Kind Regards Becky King Customer Services
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About Museum Selection UK
Founded in 2002, Museum Selection is proud to work with various museums and galleries to offer a fine collection of home accessories, gifts and cards, with purchases of these items helping the respective organisations. We have wholeheartedly adopted the Arts and Crafts philosophy set out by William Morris to 'have nothing in your home that you do not know to be useful, or believe to be beautiful'. Taking inspiration from country house interiors and gardens, museum collections and our great cathedrals, our aim is to bring together distinctive and unusual home accessories, jewellery, clothing and gifts celebrating over a thousand years of history, art and design.Working closely with suppliers we are passionate about our prices and quality, utilizing traditional skills and craftsmanship wherever possible. Many of our products are made exclusively for Museum Selection. You may also be interested in our other catalogues: www.culturevulturedirect.co.uk- for those who enjoy culture, bringing together unique items for your home and gifts inspired by travel, art, music, film and books.
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28-30 Monument Business Park, Chalgrove, Oxfordshire, OX44 7RW, United Kingdom
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About Museum Selection UK
Founded in 2002, Museum Selection is proud to work with various museums and galleries to offer a fine collection of home accessories, gifts and cards, with purchases of these items helping the respective organisations. We have wholeheartedly adopted the Arts and Crafts philosophy set out by William Morris to 'have nothing in your home that you do not know to be useful, or believe to be beautiful'. Taking inspiration from country house interiors and gardens, museum collections and our great cathedrals, our aim is to bring together distinctive and unusual home accessories, jewellery, clothing and gifts celebrating over a thousand years of history, art and design.Working closely with suppliers we are passionate about our prices and quality, utilizing traditional skills and craftsmanship wherever possible. Many of our products are made exclusively for Museum Selection. You may also be interested in our other catalogues: www.culturevulturedirect.co.uk- for those who enjoy culture, bringing together unique items for your home and gifts inspired by travel, art, music, film and books.