How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Mr & Mrs Smith Reviews

http://www.mrandmrssmith.com/

Rated

Exceptional

92%

service satisfaction

97%

recommends

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

4,913

980

224

47

51

6,215

ratings over the past year

Displaying all 95,977 reviews

Trusted Customer

20 hours ago

Date of purchase: 09/06/2025

Recommends

Product reviews

0

Trusted Customer

20 hours ago

Date of purchase: 02/06/2025

Recommends

Product reviews

0

Trusted Customer

1 day ago

Date of purchase: 11/06/2025

Recommends

Product reviews

0

Trusted Customer

1 day ago

Date of purchase: 07/06/2025

Recommends

Product reviews

0

Trusted Customer

1 day ago

Date of purchase: 11/06/2025

Recommends

Product reviews

0

Trusted Customer

1 day ago

Date of purchase: 11/06/2025

Product reviews

0

CH

Charles

London

1 day ago

Date of purchase: 10/06/2025

Recommends

What Charles said about Mr & Mrs Smith:

Mixed, ended up booking 2 rooms not 2

0

SC

SIMON COOPS

Manchester

2 days ago

Date of purchase: 18/12/2024

Recommends

What SIMON COOPS said about Mr & Mrs Smith:

Choice is a bit limited but very good quality apart from the Beaumont which was rubbish’s

Product reviews

0

LO

Louise

2 days ago

Date of purchase: 10/06/2025

Recommends

What Louise said about Mr & Mrs Smith:

Perfect

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 10/06/2025

Recommends

Product reviews

0

Not received a review invite?

About Mr & Mrs Smith

We've hand-picked the best boutique hotels and stylish luxury hotels to ensure you find the perfect romantic getaway.

Read all

0330 100 3180

TMF Group, 13th Floor, One Angel Court, London, EC2R 7HJ, United Kingdom

View all media (34)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Mr & Mrs Smith Reviews

Argos in CappadociaMore reviews of this product (13)View product website

Lime WoodMore reviews of this product (840)View product websiteAmazing experience. 5-star treatment from check in to check out.

Domes of CorfuMore reviews of this product (22)View product website

Abbaye des Vaux de CernayMore reviews of this product (2)View product websiteNeeded more than one night! Will have to return!!

Domaine des EtangsMore reviews of this product (22)View product website

Casa SagnierMore reviews of this product (41)View product websiteThe reception team - particularly Alberto - are outstanding. Super helpful and thoughtful

The BeaumontMore reviews of this product (1,751)View product websiteI specifically stayed at the Beaumont because of the restaurant. The occasion was my birthday and I was very much looking forward to it. The room was ok, the service was good - apart from the...Read all

Borgo CanonicaMore reviews of this product (44)View product websiteBigger beds Create Apero corner

The Bath Arms at LongleatMore reviews of this product (252)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?