When in store the Moss staff were very helpful and the pick up/drop of the suits was very easy.
However, as several members of my party were living abroad, there is no online or phone option for...
Poor throughout. The original shop got the order wrong and getting anything changed/altered was impossible. I spent countless hours on the phone to the remote team, however they weren't even able to...
Very good that I could pick up locally. Lovely suit. But the sizes on the website are not clear enough. The waistcoat did not fit at all. Could not get the buttons to meet never mind do up.
Customer service bar one person was absolute abysmal! This was based on 3 separate stores and also a complaint that was not acknowledged to customer service! The one decent service actually measured...
There was an initial complication with my order, which resulted in my order not being delivered for collection. The staff at the Chichester branch were exceptional and did all they could to make sure...
The suit itself and the trousers were smart and I thought decent value at £99.
The only criticism I would have is the offhand way their shop staff dealt with me at their (136) oxford street store. ...
I tried to do the hire for 8 of us (groom, best man, ushers and fathers) online. It somehow made at least 2 orders online. This caused a number of problems when collecting and returning the suits (we...
1st rate service throughout, from fitting to collection, garments were perfect, both fitting and quality, staff were attentive, polite and knowledgeable, a very enjoyable experience throughout,...
From Florida, USA, I ordered online a complete outfit - suit, waistcoat, shirt, tie, pocket square, and shoes - for attending a wedding in Somerset, UK as a guest. Everything fit perfectly and I was...
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.