How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,178 reviews

Trusted Customer

10 years ago

web site

when buying the ring. I thought I bought it BUT not so, I was timed out. it was a week later when item had still not arrived, I telephoned to find this out. ordered it again (very quickly) was...

Elise

Mococo

10 years ago

Thank you for your recommendations we do really appreciate this, also our apologies on having difficulty placing the order. We do pass all information like this onto our web developers to look into and fix! Elise Customer relations

Product reviews

Date of purchase: 20/07/2015

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Amazing jeweller

Fast delivery, beautifully wrapped and excellent price. Would recommend to anyone

Product reviews

Date of purchase: 11/07/2015

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Perfect never fails

Great as always perfect gift, came on time, wrapped lovely and even had a message I wrote on a lovely card. Will use again

Elise

Mococo

10 years ago

Its great to hear that you liked the personal gift message service. We look forward to seeing you soon. :) Elise Customer relations

Product reviews

Date of purchase: 04/11/2015

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Very happy customer

Recieved my order very quickly and when it came it was very well packaged and would be a lovely gift to receive.

Elise

Mococo

10 years ago

Thank you for your positive feedback we really appreciate the time you have taken. Elise Customer relations

Date of purchase: 03/10/2015

Trusted Customer

10 years ago

Mococo Is Gold

First class personal service

Elise

Mococo

10 years ago

It is lovely to hear that you enjoyed your shopping experience with Mococo. Thank you for taking the time to feedback! :)

Product reviews

Date of purchase: 09/07/2015

Trusted Customer

10 years ago

Mococo

Excellent service . Great staff and great delivery

Elise

Mococo

10 years ago

We are very pleased you are happy with the service you received and appreciate the feedback. Thank you! Elise Customer Relations

Product reviews

Date of purchase: 10/11/2015

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Love all the extras that came with the cow. The paper, bag, chocolate. Very impressed.

Product reviews

Date of purchase: 25/09/2015

Trusted Customer

10 years ago

Moccoco

Excellent

Product reviews

Date of purchase: 29/11/2015

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

super fast delivery.

Product reviews

Date of purchase: 10/09/2015

Trusted Customer

10 years ago

Pandora charm

The service was excellent easy to order and the packaging was great the product was actually better than expected I will definitely be ordering from Mococo again and would recommend this site which I...

Product reviews

Date of purchase: 30/11/2015

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Mococo Reviews

Tamzin Rings R4507-6More reviews of this product (1)View product websitelovely ring, very reasonable price

SD_TR0008 * Single Diamond Ring Sweet DiamondsMore reviews of this product (1)View product websiteProduct just as described. Love Thomas Sabo and bought at an excellent price.

Ring 190958CZ-60More reviews of this product (1)View product websiteAlways very happy with purchases from Mococo as usual beautifully presented and wrapped and even had a nice card with a written message. Lovely ring!

Tresor paris 18ct Yellow Gold Plated NecklaceMore reviews of this product (1)View product websiteFantastic value for money

Daisy Global Ltd 18' Silver Halo Coin HolderMore reviews of this product (4)View product website

Thomas Sabo Cow Black & SilverMore reviews of this product (1)View product websiteLook stunning, was beautiful.

Tamzin Silver Heart EarringsMore reviews of this product (2)View product website

Pandora Hearts Tiara Pendant CharmMore reviews of this product (1)View product websiteLovely charm at a bargain price. Very happy.

Pandora J Silver Charm - InitialMore reviews of this product (1)View product websiteProduct was outstanding and beautifully packaged

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?