How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,179 reviews

Trusted Customer

Wrexham

10 years ago

What Trusted Customer said about Mococo:

Valentines surprise

Thrilled to bits both with the prompt service but also the attention to detail with the presentation, more than I expected and will definitely use again.

Product reviews

Date of purchase: 09/02/2016

Trusted Customer

10 years ago

Pandora bracelet

Excellent service, prompt despatch & the little chocs are a lovely personal touch. Would highly recommend mococco to anyone & will shop with them again :)

Product reviews

Date of purchase: 06/02/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Very happy was a bit worried I had left it to late to order arrive earlier than expected.

Elise

Mococo

10 years ago

Great to hear you were pleased with the standard of service and the beautiful product your wife received! We really appreciate your time taken to feedback, thank you. Elise Customer relations

Product reviews

Date of purchase: 08/02/2016

Trusted Customer

10 years ago

chrysalis bangles

Very efficient delivery. Excellent!

Elise

Mococo

10 years ago

We do try our best to respond to any enquiries quickly and efficiently. We are pleased to hear you appreciate our service and the quality of the products. Thank you! Elise Customer relations

Product reviews

Date of purchase: 08/02/2016

Trusted Customer

France

10 years ago

What Trusted Customer said about Mococo:

Easy payment options, fast delivery and well packaged. The recipient was delighted and will also note the Mococo website. It's certainly a service I was extremely happy using. First rate - I will...

Elise

Mococo

10 years ago

Thank you for your kind comments and recommendations! Its so lovely to hear that you experience was fantastic throughout payment to delivery! See you soon :) Elise Customer relations

Product reviews

Date of purchase: 05/02/2016

Trusted Customer

Inverness

10 years ago

What Trusted Customer said about Mococo:

Pandora charms

Fast and efficient!

Product reviews

Date of purchase: 07/02/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Excellent

The service received was excellent! My charm came beautifully wrapped and made it just that bit extra special.

Elise

Mococo

10 years ago

Its wonderful to hear you are so pleased with our service. We look forward to seeing you return in future. Thanks Elise Customer relations

Product reviews

Date of purchase: 28/01/2016

Trusted Customer

St Asaph

10 years ago

What Trusted Customer said about Mococo:

What a great service

The communication via text of delivery of my parcel was great. Packaging was excellent, even included the Pandora chocolate! Five star rating

Elise

Mococo

10 years ago

The delivery updates are very handy! Pleased to hear you liked the Mococo chocolate :) Thank you. Elise Customer relations

Product reviews

Date of purchase: 05/02/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Excellent service

Love buying from mococo excellent customer service and items delivered and wrapped to perfection

Elise

Mococo

10 years ago

Thank you for your custom! We are made up to hear such positive things and its nice to know all our effort is appreciated. Elise Customer relations

Product reviews

Date of purchase: 01/02/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Efficiency plus

Elise

Mococo

10 years ago

Thank you for your comments, we are pleased to hear you enjoyed your experience using our website. Elise Customer relations

Date of purchase: 31/01/2016

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Mococo Reviews

Pandora Heart Beat CharmMore reviews of this product (4)View product websiteBetter than the expected.

Bracelet B800211-20More reviews of this product (3)View product websiteBeautiful bracelet arrived quickly, securely packaged & was nicely wrapped with pandora giftwrap, bag etc.

FREE - 5mm Heart CZ Stud EarringsMore reviews of this product (3)View product websiteReceived these earrings as a free gift when purchasing a pandora bracelet. Must say was pleasantly surprised, they are an ideal size for everyday wear & subtly sparkly. Thanks mococco

Bracelet 590719-20More reviews of this product (1)View product websiteMy wife was so happy with her bracelet and the beauty of it

Chrysalis Tree of Life Expandable Rose Gold BangleMore reviews of this product (1)View product websiteExcellent! Very good quality.

Chrysalis Love Expandable Rose Gold BangleMore reviews of this product (1)View product websiteExcellent! Very good quality

Chrysalis Believe Expandable Rose Gold BangleMore reviews of this product (2)View product websiteExcellent! Very good quality.

Swarovski Dear Medium NecklaceMore reviews of this product (1)View product websitePackaging was great - right down to the little chocolates which came with it. The recipient loved the necklace.

Pandora Sparkling Lucky Clover CharmMore reviews of this product (1)View product website

My Beautiful Wife CharmMore reviews of this product (2)View product websiteLovely charm which is looks beautiful on my bracelet.

Pandora Heart Beat CharmMore reviews of this product (4)View product websiteLovely charm , a replacement gift. Really pleased with charm

Pandora Letter D CZ DangleMore reviews of this product (1)View product website

Bracelet B800211-17More reviews of this product (5)View product website

Pandora Polishing ClothMore reviews of this product (2)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?