Delivery reasonable price, came quite fast, packed well, and earring were wrapped up in box, with gift bag, little chocolate and Pandora book, beautiful!
Elise
Mococo
10 years ago
Glad you enjoyed the chocolate and the packaging!
Thank you for your feed back
Elise
Customer relations
Parcel arrived beautifully packed and even had a chocolate hidden inside - can't fault the service in any way.
Elise
Mococo
10 years ago
Thanks for the feedback, we are always pleased to hear that the customers appreciate the little touches we include to the packages.
:)
Elise
Customer relations
Product reviews
Date of purchase: 15/02/2016
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Trusted Customer
10 years ago
What Trusted Customer said about Mococo:
Very good service delighted with my pendant charm .
Elise
Mococo
10 years ago
We are thrilled to hear you are delighted with your charm and the service you received!
We will look forward to you returning.
Elise
Customer relations
Product reviews
Date of purchase: 15/02/2016
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Trusted Customer
10 years ago
What Trusted Customer said about Mococo:
Great. I wish you accepted moccoco vouchers online though. I would use you more if the delivery was free and vouchers were excepted
Elise
Mococo
10 years ago
Thank you for your feed back.
It is something our web developers are looking into and we are trying our very best to make this happen as soon as we can.
I can only apologise for any inconvenience caused if i can help in anyway further please don't hesitate to contact me on enquiries@mococo.co.uk.
Elise
Customer relations
Product reviews
Date of purchase: 13/02/2016
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Trusted Customer
Glagow
10 years ago
What Trusted Customer said about Mococo:
Excellent service and free delivery
Elise
Mococo
10 years ago
Nice to know our service is appreciated.
Thank you and we look forward to seeing you soon!
Elise
Customer relations
Great service but site could do with better explanations of sizes for rings and charms etc.
Elise
Mococo
10 years ago
Thank you for your feed back it is greatly appreciated and we are always looking for ways to improve.
I will pass this on to the web developers and hopefully we can make our site more user friendly for our customers.
It is also great to hear you are pleased with the service you received.
Elise
Customer relations
I would use this service again so much easier than going to a shop which would be at least 20 minutes away from where I live
Elise
Mococo
10 years ago
We look forward to you returning to us as a loyal customer.
We do really appreciate the time taken to feed back so thank you for your kind comments on our service.
Elise
Customer relations
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.