Disappointed that these purchases are all individual presents, yet only one bag, no boxes or extra tissue
Elise
Mococo
10 years ago
I do apologise you feel this way regarding ordering. We do have an additional comments box where customers can request separate bags as we have been told in the past we send to much packaging. I will pass all this information on to the web developers and we will look for ways to improve. If you would like me to post any additional packaging please don't hesitate to contact me on elise@mococo.co.uk.
I have used Mococo on lots of occasions buying big purchases. I am always delighted with the service, and when you call the service is always fab! I mentioned this to the manager of the Liverpool...
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Elise
Mococo
10 years ago
Thank you for the kind words, it is really nice to hear about the high standard of service you receive whether in store or online. We hope to see you soon.
Elise Customer relations
Product reviews
Date of purchase: 21/05/2016
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TC
Trusted Customer
Liverpool
10 years ago
What Trusted Customer said about Mococo:
Excellent they keep you well informed about your order
Elise
Mococo
10 years ago
So great to hear you are pleased with the service you received. Thank you for the feedback.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Elise
Customer relations