How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,192 reviews

Trusted Customer

South Wales

10 years ago

What Trusted Customer said about Mococo:

Excellent would def use again

Excellent response time, lovely packaging and the chocolates were a nice added touch :)

Elise

Mococo

10 years ago

Lovely to hear you are happy with the overall service you received from us.
Thank you.

Elise
Customer relations

Product reviews

Date of purchase: 28/05/2016

Trusted Customer

Wigan

10 years ago

What Trusted Customer said about Mococo:

Excellent service and value

Excellent service

Elise

Mococo

10 years ago

Thank you for your kind comments, we hope to see you return soon.

Elise
Customer relations

Product reviews

Date of purchase: 10/06/2016

Trusted Customer

10 years ago

Love

Lovely product with quick and easy delivery

Elise

Mococo

10 years ago

Thank you for your custom and kind feedback.

Elise
Customer relations

Product reviews

Date of purchase: 23/05/2016

Trusted Customer

10 years ago

Quick arrival, perfect charm.

This is the first time I have used Mococo and I will definitely be using them again. I bought a Pandora charm that I couldn't get elsewhere, and I am thrilled with it. It only took 2 days to arrive...

Elise

Mococo

10 years ago

Thank you, we are pleased to hear you are happy with the service you received and enjoyed the complimentary chocolate.

Elise
Customer relations

Product reviews

Date of purchase: 08/06/2016

Trusted Customer

Chester

10 years ago

What Trusted Customer said about Mococo:

Good service, shame about the quality.

My order and delivery arrived when promised and was packaged lovely. I was unimpressed with the condition of the items. I ordered gold Chlobos which as you are aware are not cheap! I expected them to...

Product reviews

Date of purchase: 07/06/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Always good service

Elise

Mococo

10 years ago

Pleased to hear you enjoy using Mococo online shopping.
Thank you for your kind feedback.

Elise
Customer relations

Product reviews

Date of purchase: 10/06/2016

Trusted Customer

Shropshire

10 years ago

What Trusted Customer said about Mococo:

A*****

Excellent price, excellent delivery

Elise

Mococo

10 years ago

Thank you for your time taken to feedback, we really appreciate your kind comments.
We hope to see you soon.

Elise
Customer relations

Product reviews

Date of purchase: 19/05/2016

Trusted Customer

Leeds

10 years ago

What Trusted Customer said about Mococo:

Pandora gifts

I was more than happy with my purchases from Mococo, each item was perfect. I was very pleased from the way my order was handled, the quick delivery, the lovely gift wrapped items with the...

Elise

Mococo

10 years ago

Its so lovely to hear such kind feedback and that you enjoyed every detail we include to the orders, it makes it all worth while.
Thank you for your custom and recommendations.

Elise
Customer relations

Product reviews

Date of purchase: 07/06/2016

Trusted Customer

North Wales

10 years ago

What Trusted Customer said about Mococo:

Last minute birthday present

Excellent service, easy to order and prompt delivery, which was lucky as I ordered it last minute and it arrived in time.

Elise

Mococo

10 years ago

Thank you for your feedback, good to hear it arrived in time for last minute gifts.

Elise
Customer relations

Product reviews

Date of purchase: 09/06/2016

Trusted Customer

North Wales

10 years ago

What Trusted Customer said about Mococo:

Great shopping experience

Excellent service. Rapid delivery really pleased

Elise

Mococo

10 years ago

We are pleased to hear your overall shopping experience was enjoyable.
Thank you for the feedback.

Elise
Customer relations

Product reviews

Date of purchase: 25/05/2016

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Mococo Reviews

ChloBo Dangly Stars EarringsMore reviews of this product (1)View product website

Pandora Thank You Silver CharmMore reviews of this product (2)View product website

Pandora Signature of Love Pendant CharmMore reviews of this product (3)View product website

Pandora Reindeer Silver Pendant CharmMore reviews of this product (3)View product website

Signature of Love BraceletMore reviews of this product (5)View product website

FREE - FREE - 5mm Round Invisible CZ Stud EarringsMore reviews of this product (3)View product website

Hearts And Arrows 18ct White Gold Plated NecklaceMore reviews of this product (1)View product website

Nievre 10mm White Crystal NecklaceMore reviews of this product (1)View product website

Pandora Red Flower Murano CharmMore reviews of this product (11)View product websiteBeautiful charm, but now I believe discontinued. White murano glass with little red Poppy style flowers. A perfect addition to my bracelet of memories as I have just got a dog called Poppy.

ChloBo Gold Plain Chunky Ring - StdMore reviews of this product (1)View product website

Chlobo Pin Prick Hearts Gold & Pearl BraceletMore reviews of this product (1)View product website

Chlobo Cute Gold Hamsa Stamp BraceletMore reviews of this product (2)View product website

Chlobo Gold & Pearl Set Of 5More reviews of this product (2)View product website

ChloBo Medium Pearl & Silver Pinprick & Mini Heart BraceletMore reviews of this product (1)View product website

Chlobo Cute Silver Sun God BraceletMore reviews of this product (1)View product website

Thomas Sabo Aventurine and Hematite BraceletMore reviews of this product (2)View product websiteLovely bracelet, great idea to add charms to it

Pandora Limited Edition Black Friday BundleMore reviews of this product (1)View product websiteFantastic bundle, so pleased, looks amazing!!!!

Pandora Snow Globe CharmMore reviews of this product (2)View product websitelovely charm, lots of detail, well pleased!!!!!

Pandora Love Letter Red & Silver CharmMore reviews of this product (2)View product websitesuch a cute charm, well pleased!!!!

Pandora Heart with White CZ CharmMore reviews of this product (3)View product websiteSuch a brilliant charm, the stone really sparkles, well pleased !!!!

Pandora Forget Me Not PendantMore reviews of this product (2)View product website

Pandora Faith Hope Love CharmMore reviews of this product (8)View product websiteReally lovely and well made

Pandora Cut Out Stars Tube CharmMore reviews of this product (6)View product websiteVery pretty and subtle excellent price too !

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?