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Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,193 reviews

Trusted Customer

Wrexham

10 years ago

What Trusted Customer said about Mococo:

Job well done

Very pleased with the speed of delivery. The range of products available.

Elise

Mococo

10 years ago

Great to hear you are happy with the overall service you received!
Thank you for your custom.

Elise
Customer relations

Product reviews

Date of purchase: 16/06/2016

Trusted Customer

10 years ago

A quality sevice.

Products and packaging were excellent, first class. The delivery was a day later than advised on order completion.

Elise

Mococo

10 years ago

I do apologise the delivery was later than expected, during the sale period delivery times can be extended due to the high volumes of orders coming through.
Thrilled to hear you were happy with your purchase!

Elise
Customer relations

Product reviews

Date of purchase: 14/06/2016

Trusted Customer

Darlington

10 years ago

What Trusted Customer said about Mococo:

Speedy delivery and excellent packaging

Elise

Mococo

10 years ago

We do try our best to get all order out quickly and efficiently, I am pleased to hear you are happy with the service you received.

Elise
Customer relations

Product reviews

Date of purchase: 10/06/2016

Trusted Customer

10 years ago

I steel didn't get my order, and you didn't gave me the tracking number!

I don't have answers for my questions.

Elise

Mococo

10 years ago

I am pleased we were able to resolve this situation and you received your parcels.

Elise
Customer relations

Date of purchase: 12/06/2016

Trusted Customer

Liverpool

10 years ago

What Trusted Customer said about Mococo:

I have ordered quite few times on line...never had to return anything. Always beautifully packaged and arrive quickly.

Elise

Mococo

10 years ago

Its lovely to hear you love all your purchases from us and return to us.
Your loyalty is greatly appreciated thank you very much!

Elise
Customer relations

Product reviews

Date of purchase: 31/05/2016

Trusted Customer

North America

10 years ago

What Trusted Customer said about Mococo:

the best!

I love shopping here, great customer service and even better after sales service. I shop here all the time and have been for 4 years.

Elise

Mococo

10 years ago

Thank you for your loyalty to us we really do appreciate it and are glad you enjoy shopping with us.

Elise
Customer relations

Product reviews

Date of purchase: 24/05/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Fast service and replied to my quires asap

Elise

Mococo

10 years ago

Thank you for your custom and comments.
We hope to see you soon.

Elise
Customer relations

Product reviews

Date of purchase: 29/05/2016

Trusted Customer

Liverpool

10 years ago

What Trusted Customer said about Mococo:

Relatively pleased.

Good and quick service.

Elise

Mococo

10 years ago

I apologise for this happening with your charm, you are very welcome to return the item and we will send it off to Pandora.
If you would like to contact me further on the matter please don't hesitate to contact me on elise@mococo.co.uk.

Elise
Customer relations

Product reviews

Date of purchase: 31/05/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Speedy

Very quick. All the emails went to my junk mail so hadn't even realised it had been dispatched but it arrived very quickly.

Elise

Mococo

10 years ago

Thank you for the kind comments, i am glad you were pleased with your purchase.

Elise
Customer relations

Date of purchase: 12/06/2016

Trusted Customer

Wiltshire

10 years ago

What Trusted Customer said about Mococo:

Sweet little purchase!

There was plenty of choice on they're website and the prices were competitive. The free 48 hour delivery was a bonus but it took took double that time to come so even though it didnt bother me, if I...

Elise

Mococo

10 years ago

Thank you for your feedback it is greatly appreciated and we are always looking for ways to improve the service we offer.
I do apologise it can be extended delivery time whilst in sale period, i am glad you appreciated the chocolates and presentation.

Elise
Customer relations

Product reviews

Date of purchase: 27/05/2016

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Mococo Reviews

Thomas Sabo CZ Cross EarringsMore reviews of this product (1)View product websiteBeautiful items. Nice quality. Like the Thomas Szabo range

Thomas Sabo Black Obsidian Charm BraceletMore reviews of this product (7)View product websiteBeautiful product. Subtle, elegant.

Thomas Sabo Polished Silver Star CharmMore reviews of this product (5)View product websiteVery elegant. Beautiful product

ChloBo Mens Golden Mica Ball and Bullet BraceletMore reviews of this product (2)View product website

ChloBo Silver Arrow Cherish Ring - Size JMore reviews of this product (2)View product website

Pandora Essence Freedom CharmMore reviews of this product (1)View product website

Pandora Essence Compassion CharmMore reviews of this product (1)View product website

Thomas Sabo Round Clear CZ CharmMore reviews of this product (4)View product website

Thomas Sabo Disc Plain Silver CharmMore reviews of this product (1)View product website

Thomas Sabo Matt Black Obsidian Charm Club Bracelet, X0208More reviews of this product (3)View product websiteSo pleased with all purchases

Pandora Tumbling Leaves Gold and CZ CharmMore reviews of this product (3)View product websitelaser fast shipping to North America! the best

Pandora Red Flower Murano CharmMore reviews of this product (11)View product websiteI love shopping here, great customer service and even better after sales service. I shop here all the time and have been for 4 years.

ChloBo Silver 'The Rules Are There To Be Broken' BangleMore reviews of this product (2)View product websiteLove the bangle but very dissapointed it dosent say what is advertised rules are ment to be broken as it says on here still when its actually rules there are no rules

Pandora Happy Valentines Day Card CharmMore reviews of this product (1)View product websiteDisappointed with this charm as it won't stay closed, so it catches on clothing and objects.

Pandora Signature of Love Pendant CharmMore reviews of this product (3)View product websiteNice charm, although small I am happy with it.

Pandora Ribbon of Love RingMore reviews of this product (1)View product websiteThe ring looks lovely on my finger and looks far more expensive than the £60 I paid for it. The size was perfect and fitted my finger well.

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