I thought the packaging was gorgeous, but the bracelet wasn't worth £65 quid, but I'd use ur site again very impressed.
Elise
Mococo
10 years ago
I am sorry to hear you weren't happy with the bracelet, but it is lovely to hear despite that you were happy with the over all service you received and will be returning. Thank you.
Disappointed as i didnt get the free gift - earrings?
Elise
Mococo
10 years ago
I apologise for this error on our behalf, I am glad we were able to sort this situation out but I do sincerely apologise upon the delay of you free gift.
Elise Customer relations
Product reviews
Date of purchase: 11/06/2016
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TC
Trusted Customer
Darlington
10 years ago
What Trusted Customer said about Mococo:
Excellent service and wonderful prices
Elise
Mococo
10 years ago
Thank you for such positive feedback, we do try our very best to offer competitive prices and the highest of service.
It was ok I got what i paid for but I had no guarantee card with my chlobo bracelet and no tissue or those nice little touches I've grown to love- bit disappointed
Elise
Mococo
10 years ago
I do sincerely apologise for this, during sale period we do use minimal packaging as we are inundated with orders and try our very best to get them out quickly and efficiently. Also Chlobo warranty cards are no longer valid for repairs they do require the receipt. If you would like any additional packaging feel free to contact me on my email elise@mococo.co.uk and i will send you some more. Apologies once again.
Very helpful staff both at head office and at the Wrexham store will be paying another visit other retailers should take a look at the good a service they provide
Elise
Mococo
10 years ago
Thank you for such positive feedback, we do always do our utmost to keep all of our customers happy and we really appreciate the time taken to give us such kind feedback. We look forward to your return.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thank you.
Elise
Customer relations