good website , good feedback on dispatch etc , and swift delivery , have used before and will continue to do so.
Elise
Mococo
10 years ago
We are so pleased to hear you enjoy using Mococo and will continue to use us in the future. Thanks for your loyalty.
Elise Customer relations
Product reviews
Date of purchase: 17/06/2016
0
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Mococo:
faultless service will use again.
Elise
Mococo
10 years ago
We do always try our best to make everyone's online experience as easy as possible, we are pleased to hear you enjoyed using Mococo online. Thank you for your feedback.
Elise Customer relations
Product reviews
Date of purchase: 15/06/2016
0
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Trusted Customer
10 years ago
The charms arrived in good time, but instead of receiving the capricorn charm I was sent a scorpio one. I contacted the phone number on the order taking me through to the chester branch. The staff...
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Elise
Mococo
10 years ago
I am so pleased we sorted out this situation and can only apologise for our error. We hope to see you return in the future and we have now learnt the difference between our zodiac charms!
Great service, prompt shipping and lovely jewellery. Would shop from them again.
Elise
Mococo
10 years ago
Glad to hear you are pleased with the over all service you received. we look forward to seeing you soon.
Elise Customer relations
Product reviews
Date of purchase: 22/05/2016
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Trusted Customer
10 years ago
Not received product!!!
Laim
Mococo
10 years ago
Hi Josette,
I apologise for any inconvenience caused from the delay in you receiving your goods. Your order was placed at 4pm on Thursday afternoon, after our 3pm cut off point for that day, which meant our sales team wouldn't have seen it until the Friday. We do state on our website on the following delivery page that due to the extremely busy sale period we are currently in, that parcels can take longer to prepare and ship, and we hope customers will take this in to account: https://www.mococo.co.uk/delivery-information
Again i apologise for the inconvenience and can confirm your parcel should be with you today.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your loyalty.
Elise
Customer relations