I have shopped in Mococo on a few occasions in Liverpool but was the first purchase I have placed online. I would have liked more information on the size of the product I bought before purchase...
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Elise
Mococo
10 years ago
I do apologise you feel this way about our online service, unfortunately due to Chlobo bracelets being a standard size and elasticated they are unable to provide us with specific measurements. I can understand your frustrations and can only apologise. They do however resize bracelets and if you would like to contact me further upon this matter please feel free to contact me on elise@mococo.co.uk.
There were problems with the delivery of my order, but just one conversation with Customer Services and it was all sorted. such a smooth transaction. I cannot thank them enough.
Elise
Mococo
10 years ago
I am thrilled to hear we were able to resolve the situation quickly and you are happy with the service you received. Thank you and we hope to see you return soon.
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Elise
Customer relations