Mococo Reviews

Good Afternoon Sharon,

thank you for your review. I completely understand your negative comments and agree with you that this shouldn't happen. As you can see from our current Feefo scores, Mococo works extremely hard to make sure our customers receive the best possible service every time they order with us, and what unfortunately happened with your order very rarely happens. I sincerely apologise for any inconvenience caused with your order and can assure you that this is being investigated to avoid it happening again in the future.

Kind Regards

Thank you for your kind comments, we are pleased to hear you are happy with the items you purchased.

Elise
Customer relations

Thrilled to hear it was a well received gift and you were happy with the service.
Thank you for your comments.

Elise
Customer relations

We are pleased to hear you enjoyed purchasing with us and we hope to see you return in the near future.
Thank you.

Elise
Customer relations

Thank you for your kind comment and custom, its greatly appreciated and we hope to see you soon.

Elise
Customer relations

We are glad to hear you found purchasing from us easy and efficient.
Thank you for your custom and feedback.

Elise
Customer relations

I sincerely apologise for the inconvenience and delay you received from the delivery of your parcel.
We do always try our utmost to make sure all orders go out via the correct shipping method, I can only apologise that yours did not.
I will pass this onto the web developers to look into providing more efficient tracking of orders.
I do hope this hasn't put you off and will return to us.

Elise
Customer relations

We are pleased to hear you are happy with your purchase and enjoyed using Mococo.
Thank you fro your time taken to feedback it is appreciated as is your custom.

Elise
Customer relations

Its nice to hear you enjoyed the overall service and the delivery was quick and efficient.
Thank you for your custom and feedback.

Elise
Customer relations

Thank you for your feedback we are glad to hear you use us regularly and appreciate your loyalty to us.
We hope to see you again soon.

Elise
Customer relations