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Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,193 reviews

Trusted Customer

Liverpool

10 years ago

What Trusted Customer said about Mococo:

Good buy

Quick delivery.

Elise

Mococo

10 years ago

I sincerely apologise that this was the case with your charm, we do always check all products thoroughly before dispatch so I am unsure as to why this was not the case with yours.
If you would like to contact us further please do not hesitate.
My email is elise@mococo.co.uk

Elise
Customer relations

Product reviews

Date of purchase: 20/05/2016

Trusted Customer

Cheshire

10 years ago

What Trusted Customer said about Mococo:

Perfect

Amazing! I bought sale items and the items came fully boxed with bags included and wrapped beautifully which I really didn't expect after buying sale items. The bracelets were lovely and went down...

Elise

Mococo

10 years ago

Thank you for your lovely feedback and pictures, we do always love to hear that our customers are happy with their purchase.

Elise
Customer relations

Product reviews

Date of purchase: 07/07/2016

Trusted Customer

Wales

10 years ago

What Trusted Customer said about Mococo:

Clogau locket was better in the flesh!

I recently purchased some jewellery from Mococo and the service was so fast and efficient!

Elise

Mococo

10 years ago

Thank you for your feedback, it is greatly appreciated.

Elise
Customer relations

Product reviews

Date of purchase: 21/07/2016

Trusted Customer

North Wales

10 years ago

What Trusted Customer said about Mococo:

I will definitely use your website again.

Excellent service......

Elise

Mococo

10 years ago

Beautiful pendant! We are pleased to hear both online and in store service was excellent.
Thank you.

Elise
Customer relations

Product reviews

Date of purchase: 16/07/2016

Trusted Customer

North west

10 years ago

What Trusted Customer said about Mococo:

Ok but not exactly pleased

Good service, could do with sending out merchandise that isn't defective.

Elise

Mococo

10 years ago

I profusely apologise for the items arriving to you in such a way, we take pride in all of our packages and items and they do go through quality control.
I am unsure as to why these items were sent out like this but i will be looking into it and passing it onto my manager.
If you would like to contact me further regarding this please don't hesitate my email is elise@mococo.co.uk
Once again my sincere apologies.

Elise
Customer relations

Product reviews

Date of purchase: 20/07/2016

Trusted Customer

North west

10 years ago

What Trusted Customer said about Mococo:

Ok for the price

Good service, good lead time. Despatch ok. Not that great, for a few items that were received defective.

Elise

Mococo

10 years ago

Once again I sincerely apologise regarding this issue and I will make sure that this is addressed quickly.

Elise
Customer relations

Product reviews

Date of purchase: 21/07/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Great

Elise

Mococo

10 years ago

Thank you for your kind feedback, we hope to see you again soon.

Elise
Customer relations

Product reviews

Date of purchase: 07/07/2016

Trusted Customer

London

10 years ago

What Trusted Customer said about Mococo:

Excellent service, all the goods were not in the same location but I still recieved all the items the next day.

Elise

Mococo

10 years ago

Pleased to hear your order arrived quickly and efficiently.
Thank you.

Elise
Customer relations

Product reviews

Date of purchase: 08/07/2016

Trusted Customer

10 years ago

Excellent.

Excellent. I would buy from the company again as the service was excellent.

Elise

Mococo

10 years ago

Thank you, its so lovely to hear such positive feedback and that you would return to us.
We hope it is in the near future.

Elise
Customer relations

Product reviews

Date of purchase: 15/07/2016

Trusted Customer

North Wales

10 years ago

What Trusted Customer said about Mococo:

Purchase of goods

Excellent value and fast service

Elise

Mococo

10 years ago

We do always try our best to meet every customers needs, we are pleased to hear you were happy with your overall experience.
Thank you.

Elise
Customer relations

Product reviews

Date of purchase: 15/07/2016

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Mococo Reviews

Pandora Oxidised Stars Silver Round ClipMore reviews of this product (3)View product websiteVery pleased with this charm.

Pandora Little Hearts Silver ClipMore reviews of this product (1)View product websiteVery pleased with my silver heart clip.

Thomas Sabo Black Obsidian Charm BraceletMore reviews of this product (7)View product websiteBeautiful bracelet, I bought rep one for a gift for my sister and we both love them they fit all sizes of wrists and are amazing quality and came beautifully packaged.

Clogau Gold Kensington Locket NecklaceMore reviews of this product (1)View product websiteThank you for wrapping my purchase so beautifully! I felt quite excited opening up the package. I received the item very quickly and from ordering the item and receiving it, it was just a few days....Read more

Thomas Sabo Hand of Fatima Silver Pendant PE546More reviews of this product (2)View product websiteAbsolutely love my Thomas Sabo Hand of Fatima pendant I went into the Mold Mococo to buy the chain to go with it & received excellent service there too....

Thomas Sabo Large Arabesque CZ Yellow Gold Disc Pendant PE433More reviews of this product (1)View product websiteItem slightly blemished/buckled.

Thomas Sabo Gold & CZ Sun Stud EarringsMore reviews of this product (2)View product website

Thomas Sabo Round CZ Yellow Gold EarstudsMore reviews of this product (2)View product websiteOne earring bent, and cz was lose. Very displeased.

Thomas Sabo Yellow Gold Sun Pendant PE554More reviews of this product (1)View product websitePendant blemished and buckled with marks on it.

Thomas Sabo Gold Sun & Globe PendantMore reviews of this product (1)View product website

Thomas Sabo Arabesque CZ Yellow Gold Disc PendantMore reviews of this product (1)View product website

Thomas Sabo Small Disc Mother-Of-Pearl Pendant PE428More reviews of this product (1)View product website

Daisy x Mococo Sterling Silver Collaboration NecklaceMore reviews of this product (3)View product website

Glistening Raspberry CharmMore reviews of this product (1)View product website

Thomas Sabo Sweet Heart & Strawberry CharmMore reviews of this product (1)View product website

Thomas Sabo Round Pink Zirconia CharmMore reviews of this product (9)View product website

Thomas Sabo 1021 Rose Gold Pavé Heart CharmMore reviews of this product (1)View product websiteI have already worn the charm-wonderful.

Thomas Sabo Sterling Silver Anchor Pendant PE568More reviews of this product (1)View product website

Thomas Sabo Silver Dragon CharmMore reviews of this product (1)View product website

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