The bangle I've received was not new, it had strong signs of being used long term! I would like to know where does say in the website Mococo is selling second hand products?! Very very angry. They...
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Elise
Mococo
10 years ago
Hi Joana,
I have tried to contact you regarding this issue but I was unable to leave a message. We wouldn't like any of our customers to be unhappy with their purchase so if you would like to get in touch with us on 0800 206 1606 we can organise to send you a free returns label. All of the items we do send out do go through quality control and we do take pride in all of our packages so I am unsure as to why you have received an item in such condition. I do hope we can resolve this quickly and I sincerely apologise for the inconvenience caused.
Kept updated on item until delivered and signed for. Free next day delivery.
Elise
Mococo
10 years ago
We have designed our website to keep all our customers informed each step of the way to make it more user friendly. It is nice to know it is appreciated and works well. Thank you for your feedback.
Elise Customer relations
Product reviews
Date of purchase: 02/08/2016
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TC
Trusted Customer
Lancashire
10 years ago
What Trusted Customer said about Mococo:
great service, fast delivery.
Elise
Mococo
10 years ago
Thank you for your kind feedback, we are thrilled to hear you are happy with your purchase.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thank you!
Elise
Customer relations