Mococo Reviews

Great to hear our service was quick and efficient.
Thank you.

Elise
Customer relations

Thank you for your feedback, I am glad you are happy with the service you received and can only apologise that there was an issue with the delivery of your order.

Elise
Customer relations

We greatly appreciate the time taken to feedback.
Thank you very much, we hope to see you again soon.

Elise
Customer relations

I do sincerely apologise about the late delivery of your item, i will contact the courier company we use in regards to this.
We do try our utmost to make sure all items are delivered quickly and efficiently.

Elise
Customer relations

We can see that you weren't to happy with your recent purchase from your NPS score.
If you could elaborate or contact us on enquiries@mococo.co.uk we can try and sort the issue.

Thank you
Elise
Customer relations

Sorry the NPS score is a net promoter score on how likely you are to promote us to others.
Out of 10 you scored us a 6 which is satisfactory but not up to our usually high standards.
We just wondered if there was an issue with your order or anything more we can do.

Thank you
Elise
Customer relations

We are thrilled to hear you are happy with the item you purchased and the service you received.
Thank you!

Elise
Customer relations

We greatly appreciate the time taken to feedback and your custom.
Thank you and we hope to see you return soon!

Elise
Customer relations

We do always aim to please and it is fantastic to hear you appreciated the service.
Thank you!

Elise
Customer relations

Thank you for such kind feedback! It is so lovely to hear our customers enjoy the service we provide.

Elise
Customer relations

We are happy that you are pleased with your purchase and packaging.
Thank you for your feedback, we hope to see you return soon.

Elise
Customer relations