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Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,193 reviews

Trusted Customer

Solihull

9 years ago

What Trusted Customer said about Mococo:

Delivery errors and postage costs

When placing my last order, the items ordered were in the sale and I therefore, since they have put their limit up for free postage, had to pay for their delivery. When the items were delivered, one...

Elise

Mococo

9 years ago

I sincerely apologise that this happened, we do always send out free returns labels if the error is on our behalf so I am unsure as to why you never received one.
I do hope that you accept our apology and we will be able to redeem ourselves next time you purchase.

Elise
Customer relations

Product reviews

Date of purchase: 24/05/2016

Trusted Customer

cheshire

9 years ago

What Trusted Customer said about Mococo:

fabulous online and instore

whether i visit your store or order online the service is brilliant. in your Chester store one assistant in particular stands out her name is Emma, i always get impeccable service from her. shes...

Elise

Mococo

9 years ago

Thank you very much for your lovely feedback, we will pass this onto Emma.
We love hearing such positive things about the in store service and online.
We hope to see you soon.

Elise
Customer relations

Product reviews

Date of purchase: 28/04/2016

Trusted Customer

Liverpool

9 years ago

What Trusted Customer said about Mococo:

Have always had good service in store and online. I would recommend the company and will definitely buy from them again.

Elise

Mococo

9 years ago

Thank you for you lovely feedback and loyalty to us as a company.
We hope to see you soon.

Elise
Customer relations

Product reviews

Date of purchase: 15/12/2015

Trusted Customer

9 years ago

What Trusted Customer said about Mococo:

I returned cake charm it was a bit expensive for what it was

A bit expensive

Elise

Mococo

9 years ago

I do apologise the charm wasn't to your expectations, hopefully you will be able to find something else as we have many different brands and styles available.
Thank you for your custom we do hope to see you soon.

Elise
Customer relations

Date of purchase: 23/06/2016

Trusted Customer

9 years ago

BrillInf

Quick delivery fab item

Elise

Mococo

9 years ago

We are thrilled to hear you like your purchase!
Thank you for your comments.

Elise
Customer relations

Product reviews

Date of purchase: 07/05/2016

Trusted Customer

9 years ago

Careless

Item wasn't packaged well.

Elise

Mococo

9 years ago

I do sincerely apologise for this, as you can see from our previous Feefo reviews we pride ourselves on our beautiful packaging.
Could you please email me with details of what the problem was with the packaging on my email elise@mococo.co.uk
I do hope we can restore your faith in Mococo.

Elise
Customer relations

Product reviews

Date of purchase: 17/04/2016

Trusted Customer

Chester

9 years ago

What Trusted Customer said about Mococo:

Chlobo bracelets

Fast delivery and I love the products I've purchased. I will definitely be buying more.

Elise

Mococo

9 years ago

Great to hear you are happy with the overall service you received from Mococo.
Thank you and we look forward to your return!

Elise
Customer relations

Date of purchase: 23/06/2016

Trusted Customer

chester

9 years ago

What Trusted Customer said about Mococo:

mococo are brilliant

i always buy from mococo when buying pandora as they go to the trouble of gift wrapping which pandora online dont do, it is always packaged lovely and is delivered on time, i wont buy any where else...

Elise

Mococo

9 years ago

Thank you for your loyalty to us as a company it is greatly appreciated and we really appreciate your kind feedback.
Hearing lovely feedback makes all of our efforts worth while we are so glad you enjoy the whole Mococo experience.

Elise
Customer relations

Product reviews

Date of purchase: 28/04/2016

Trusted Customer

9 years ago

A****

Smooth transaction, great communication and fast delivery, excellent item at great price .

Product reviews

Date of purchase: 03/06/2015

Trusted Customer

Inverclyde

10 years ago

What Trusted Customer said about Mococo:

Magnificent Mococo

Very pleased with my purchase and happy with the service.

Product reviews

Date of purchase: 17/07/2016

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Mococo Reviews

Pandora Rocking Horse CharmMore reviews of this product (3)View product websiteOnce received, this item was beautiful.

Pandora Pearl Oyster Seashell CharmMore reviews of this product (5)View product websiteThis item was very weighty and particularly good value for the money paid in the sale.

Pandora Essence Cancer CharmMore reviews of this product (1)View product website

Pandora Reindeer Silver Pendant CharmMore reviews of this product (3)View product website

FREE - Pandora Essence BraceletMore reviews of this product (4)View product website

RSMC5 Star Mini Ball RingMore reviews of this product (2)View product websiteThis was a present and My daughter is very happy with it.

ChloBo Silver Mini Revolution Heart in Heart BraceletMore reviews of this product (1)View product websiteThis was also a present and my friend is very happy with this gift.

Ring 190990ACZ-56More reviews of this product (1)View product websiteGorgeous gift ! Great service easy to use website

Pandora Silver Infinite Shine CharmMore reviews of this product (2)View product website

Pandora Owl Silver CharmMore reviews of this product (4)View product website

Pandora Silver Infinite Shine CharmMore reviews of this product (2)View product website

Pandora Family Home Sweet Home CharmMore reviews of this product (2)View product website

Pandora Precious Girl CharmMore reviews of this product (2)View product website

FREE - Pandora Essence BraceletMore reviews of this product (4)View product website

Pandora Pink Murano Drop Pendant CharmMore reviews of this product (1)View product websiteExcellent service no problems at all , beautiful charm at great price .

Thomas Sabo Hand of Fatima Silver Pendant PE546More reviews of this product (2)View product websiteI am really happy with this pendant.

Thomas Sabo Silver Shell PendantMore reviews of this product (2)View product websitePurchased this as a present for my mum and she loves it!

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