The company did not stipulate clearly enough that next day delivery was not available after 4pm. So after spending £5 for next day delivery as I needed it that day, it didn't arrive til the day after.
Elise
Mococo
9 years ago
I sincerely apologise that it wasn't stated clear enough, we are in communication with the web developers to get this changed to avoid any future confusion. I have emailed you in regards to this and I do hope this wont deter you from returning in future.
Elise Customer relations
Product reviews
Date of purchase: 09/08/2016
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Trusted Customer
9 years ago
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Elise
Mococo
9 years ago
Your custom is greatly appreciated, thank you and we hope to see you soon.
Lovely items and fast delivery. A little disappointed to see that Mococo have started to apply a delivery charge. I was ok on this occasion as my order was over £50.00 so delivery was free but order...
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Elise
Mococo
9 years ago
Mococo do always try and make sure all our orders are processed and delivered quickly. This feedback is greatly appreciated and it will be passed on for the web developers to look at the delivery charges.
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I have emailed you in regards to this and I do hope this wont deter you from returning in future.
Elise
Customer relations