How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,193 reviews

Trusted Customer

9 years ago

Fantastic service

Speedy delivery and well packaged as usual

Elise

Mococo

9 years ago

Its great to hear you are happy with the overall service you received,
Thank you for your comments.

Elise
Customer relations

Product reviews

Date of purchase: 07/09/2016

Trusted Customer

9 years ago

What Trusted Customer said about Mococo:

Excellent service and value

Arrived quickly and was packaged really well so the gift box the bracelet arrived in was intact - unlike my experience of other online companies.

Elise

Mococo

9 years ago

Thank you for your kind feedback, we are glad you were pleased with your purchase and the service you received.

Elise
Customer relations

Product reviews

Date of purchase: 19/08/2016

Trusted Customer

9 years ago

Ystävällinen palvelu, kun sitä saa. Postikulut liian isot.

Muuten hyvä, mutta joihinki viesteihin ei vastata. Toisaalta saanut myös hyvää henkilökohtaista palvelua, esim. henkilökohtaisen alennuskoodin, kun tavallinen koodi ei toiminut. Hirveän isot kv....

Elise

Mococo

9 years ago

I apologise for any confusion, please could you email me any questions you have regarding international shipping costs and I will gladly answer those for you.

Elise
Customer relations

Date of purchase: 21/08/2016

Trusted Customer

Staffordshire

9 years ago

What Trusted Customer said about Mococo:

Great experience

Great packaging and quick delivery!

Elise

Mococo

9 years ago

We are happy to hear your order arrived promptly.
Thank you for the feedback.

Elise
Customer relations

Product reviews

Date of purchase: 03/09/2016

Trusted Customer

Wirral

9 years ago

What Trusted Customer said about Mococo:

Delighted

Absolutely delighted with this necklace it's beautiful and was at a reduced price

Elise

Mococo

9 years ago

We are so pleased you are happy with your purchase, we do always try to keep our prices competitive.
Thank you for you custom we hope to see you soon.

Elise
Customer relations

Product reviews

Date of purchase: 22/08/2016

Trusted Customer

Wirral

9 years ago

What Trusted Customer said about Mococo:

A great choice of designs and will be visiting soon

Prompt delivery, gift wrap was in a kit though and had expected it to have been wrapped prior to delivery

Elise

Mococo

9 years ago

We are pleased your order arrived promptly, in regards to the packaging it is only flat packed to ensure it does not get damaged or creased.
We have tried a few different ways of packaging items and this one seems to be most efficient.
Thank you for your comments and we really appreciate your custom.

Elise
Customer relations

Product reviews

Date of purchase: 05/09/2016

Trusted Customer

9 years ago

Excellent service with prompt delivery

Elise

Mococo

9 years ago

Pleased to hear you are happy with your purchase and the service you received.
Thank you.

Elise
Customer relations

Product reviews

Date of purchase: 05/09/2016

Trusted Customer

connahs quay

9 years ago

What Trusted Customer said about Mococo:

Fab .. I loved my new ring I ordered from your online site ..great service 😇😀***

ordered a ring from your sale online ..arrived quickly and am pleased to say I loved it ... will definitely be looking at four online site more ..arrived nd the best it was what a fab suprise I had...

Elise

Mococo

9 years ago

Thank you for lovely feedback, we are so pleased you love shopping with us and its lovely to hear for being loyal customer you were eligible for the 10k give away.
Were thrilled you are happy with the ring you won also.
Thank you very much for your kind comments and loyal custom.

Elise
Customer relations

Product reviews

Date of purchase: 04/09/2016

Trusted Customer

9 years ago

Delighted with purchase.

Great service. Jewellery arrived quickly and was as described. it would have been nice to have the pieces slightly better packaged but that is a very minor observation. Overall I am extremely...

Elise

Mococo

9 years ago

Thank you for your feedback we do always take all feedback into consideration and i will make sure this is passed onto the brand rep for Tresor.
We are very happy you are pleased with your purchase otherwise.

Elise
Customer relations

Product reviews

Date of purchase: 21/08/2016

Trusted Customer

Caerphilly

9 years ago

What Trusted Customer said about Mococo:

Extremely happy with my purchases

Fab prices fast delivery.

Elise

Mococo

9 years ago

We do our utmost to keep our prices competitive and a good selection of brands to choose from.
We are pleased to hear your order arrived promptly.

Elise
Customer relations

Date of purchase: 03/09/2016

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Mococo Reviews

ChloBo Mini Small Ball Tassel BraceletMore reviews of this product (5)View product websiteBeautiful chronology mini small tassel bracelet beautifully wrapped and beautiful bracelet

Swarovski Slake Black Wrap Around Crystal BraceletMore reviews of this product (1)View product websiteGorgeous bracelet, good quality. Sparkly!

ChloBo Mens Golden Mica Ball inset Medium Cross BraceletMore reviews of this product (2)View product websiteLovely piece. Would highly recommend

Swarovski Vita: Oval Crystal PendantMore reviews of this product (1)View product website

Chrysalis July Ruby Expandable Gold BangleMore reviews of this product (1)View product websiteLovely design. Wife is very pleased

Thomas Sabo Green Enamel Chameleon CharmMore reviews of this product (2)View product website

Thomas Sabo White CZ Half Dome Silver RingMore reviews of this product (1)View product websiteloved this ring. .perfect 💜

Laye 11 White Crystals 6 Magnetite BraceletMore reviews of this product (1)View product website

Pezenas 1 Red Crystal BraceletMore reviews of this product (1)View product website

Ariege 4 White Crystal Drop PendantMore reviews of this product (1)View product website

Herault - White Crystal Drop EarringsMore reviews of this product (1)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?