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Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,193 reviews

Trusted Customer

9 years ago

Good

Elise

Mococo

9 years ago

Thank you for the time taken to feedback.

Elise
Customer relations

Date of purchase: 31/08/2016

Trusted Customer

9 years ago

What Trusted Customer said about Mococo:

Very satisfied!

Product was as photo and delivered exactly as stated.

Elise

Mococo

9 years ago

Pleased to hear you were happy with your purchase, we look forward to seeing you return in the future.

Elise
Customer relations

Product reviews

Date of purchase: 15/09/2016

Trusted Customer

Nottinghamshire

9 years ago

What Trusted Customer said about Mococo:

Great service nice selection

Great service perfect shopping experience

Elise

Mococo

9 years ago

Thank you for your kind comments, we really appreciate your feedback and custom.

Elise
Customer relations

Product reviews

Date of purchase: 14/09/2016

Trusted Customer

Chester

9 years ago

What Trusted Customer said about Mococo:

Reliable service

Quick service/delivery, sound packaging.

Elise

Mococo

9 years ago

Great to hear you received your order quickly and efficiently.

Elise
Customer relations

Product reviews

Date of purchase: 13/09/2016

Trusted Customer

9 years ago

What Trusted Customer said about Mococo:

Very good

Very good efficient service

Elise

Mococo

9 years ago

We are pleased to hear you enjoyed the service you received whilst purchasing from Mococo online.
We hope to see you return soon.

Elise
Customer relations

Product reviews

Date of purchase: 13/09/2016

Trusted Customer

9 years ago

What Trusted Customer said about Mococo:

Not up to your usual standard

I received damaged earrings, I contacted Mococo via their website and they didn't bother to reply to me - very disappointed!

Elise

Mococo

9 years ago

I sincerely apologise for this issue, I am aware you have been in contact with my colleague Bella regarding the damaged earrings.
I can confirm your replacement earrings will arrive with you tomorrow and if you do have any problems please don't hesitate to contact me.
Mococo prides its self as a company on its high standards of customer service through out and we do hope that the confusion of the situation does not deter you from purchasing from us in future.
We do appreciate your custom and hope you accept our sincere apologies.

Elise
Customer relations

Product reviews

Date of purchase: 13/09/2016

Trusted Customer

9 years ago

Very good service and will recomend the company to my friends.

Elise

Mococo

9 years ago

Thank you for your kind comments and recommendations, it is greatly appreciated as is your custom.

Elise
Customer relations

Product reviews

Date of purchase: 30/08/2016

Trusted Customer

Liverpool

9 years ago

What Trusted Customer said about Mococo:

excellant coustomer service. The best I've ever experienced.

The wrong charm was sent but the store in Liverpool 1 sent someone over to Chester to pick the correct one up and then personally delivered it to us as it was needed for the following day. Could not...

Elise

Mococo

9 years ago

I am so pleased we were able to resolve the issue quickly.
Thank you for being understanding and taking the time to feedback.
Once again apologies for the mix up.

Elise
Customer relations

Product reviews

Date of purchase: 13/09/2016

Trusted Customer

Wales

9 years ago

What Trusted Customer said about Mococo:

The best

Excellent service would definitely use again

Elise

Mococo

9 years ago

We are thrilled to hear you were happy with the service you received.
Thank you.

Elise
Customer relations

Product reviews

Date of purchase: 13/09/2016

Trusted Customer

9 years ago

Great service

Extremely good service. Website is easy to use, delivery was so quick and product was very well packaged. The gift bag is a nice touch. I will certainly buy from this company again and would have no...

Elise

Mococo

9 years ago

We do take pride in all of the parcels we send out and it is lovely to hear you liked the presentation.
Thank you for your custom.

Elise
Customer relations

Product reviews

Date of purchase: 13/09/2016

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