Great value for money. The draws are a tad flimsy but happy with the set. Took the good part of the day to assemble the full nursery set but was a fun couples activity for a rainy day.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
On behalf us all of us at Mocka, we would like to thank you for sharing this great review about us! We are thrilled that you enjoyed your experience.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We look forward to celebrating the next family occasion with you!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to seeing you again.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you so much for taking the time to share your thoughts about Mocka. We take pride in knowing our customers are happy with their experience.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you, your feedback is very important to us!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thanks for your kind words and we look forward to seeing you again.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for letting us know about this. Your feedback helps us get better.
Service is always great - product is a bit hit and miss...
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Product reviews
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. We would like the opportunity to investigate your feedback further. Please reach out to the team at hello@mocka.co.nz so we can assist in having this resolved.
Loved the bookcase, it looks wonderful. But the company needs to do something about its delivery service. Castles were appalling!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thanks for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to hello@mocka.co.nz with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Date of purchase: 11/10/2022
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JW
Jacelyn Wright
3 years ago
What Jacelyn Wright said about Mocka New Zealand:
Easy website to order from, arrived very promptly. Definitely recommend this store. Thanks.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you so much for taking the time to share your thoughts about Mocka. We take pride in knowing our customers are happy with their experience.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Date of purchase: 11/10/2022
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Trusted Customer
3 years ago
I'm trying to return these bedside tables as they smell so bad of paint. They've been airing out for a few weeks and it hasn't helped. They are unusable. I've contacted Mocka via their website but...
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for your review, we appreciate your feedback. We are sorry we missed the mark. We will contact you directly via email and look forward to resolving the issues you are having. Please be sure to keep an eye on your junk folders, just in case.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. The team has reached out via email to assist in resolving this issue.
Date of purchase: 10/10/2022
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JH
Jenny Harrison
3 years ago
What Jenny Harrison said about Mocka New Zealand:
Wow completely blown away with the product. the price and the service. Ordered on a Tuesday got my order on the Friday. it was also very easy to put together and everything fit where it should. ...
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
You’re the best, thank you again for sharing such a positive experience. It means the world to us
Products are great. However customer services was shocking. One of the two parcels for the bed was missing and when I contacted them to ask if there were 2 parcels, we’re they both shipped at the...
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you, your feedback is very important to us!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to place a review, it means a lot to us!
Date of purchase: 11/10/2022
0
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Trusted Customer
3 years ago
So easy to order
Prompt delivery
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
You’re the best, thank you again for sharing such a positive experience. It means the world to us
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
