We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience. This issue does look to be already resolved via email with the customer service team.
Cute table, love the contrast of the black with the wood, the coloir combo adds warmth to my living room.
Mocka Customer Service NZ
Mocka New Zealand
2 years ago
Thank you for the wonderful review and for taking the time to share your feedback with Mocka. Our priority is customer service, and we are ecstatic that we met that mark.
Loved the style but when it arrived I was disappointed with the poor finish - Mocka very helpful with options regarding this.
Mocka Customer Service NZ
Mocka New Zealand
2 years ago
Thank you for your review, we believe we have taken all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.