The device was good but the items themselves weren’t worth what I paid. Half of them came with no instructions and the other half, some of the holes didn’t line up properly so we had to make our own...
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. Please be assured that we can always be contacted on hello@mocka.com.au to assist with all quality and assembly issues.
Thank you for taking the time to place feedback. We do try to ensure all products on our website have a list of helpful dimensions, specifications & assembly instructions to avoid any confusion or disappointment.
I haven't set it up yet, but everything came and looks great for the price. One leg had a slight crack in it but a new one was sent promptly. Can't wait to set it up!
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.