I originally bought one of these bags in PU/Vegan Leather a few years ago, but after only being used eight times the coating started flaking off, particularly on the handles. I really loved the bag...
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Mia Tui Customer Service
Mia Tui
4 months ago
Hello Susan ,
Thank you for taking the time to share your feedback on the Zoe | LITE bag. We are sorry to hear about your experience with the coating on the handles of your previous bag and understand your concerns about the material of the handles on this new purchase. We appreciate you highlighting your experience with the cross-body strap length; we are always looking for ways to improve our products and your comments are valuable to us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
I love my Zoe Lite,it’s even better than it looks on your site. I love that it can be slipped over the handle of my suitcase and the two little bags are a lovely bonus. I used the chat to make an...
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Mia Tui Customer Service
Mia Tui
5 months ago
Hello Andrea Caddick,
Thank you for your wonderful review! We are so pleased to hear you love your Zoe Lite and that it has exceeded your expectations. It's fantastic to know that the suitcase sleeve feature and the bonus bags are proving useful. We're also delighted that you had such a positive experience with our chat support. We appreciate your recommendation and hope you thoroughly enjoy using your bag!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Lovely bag with lots of useful pockets. Wide removable, adjustable shoulder strap.
Perfect for travelling, will accommodate all my tech and fit under seat area on planes.
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
Thank you for your lovely review of the Zoe LITE bag. We are so pleased to hear that you find it has lots of useful pockets and a wide, adjustable shoulder strap. We agree that it is perfect for travelling and can accommodate your tech while fitting under the seat on planes.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
We've just done our first trip away together and why haven't I purchased this sooner? Stylish and elegant but oh so practical, this bag (in a fabulous Oyster tone) made such a difference to my usual...
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Mia Tui Customer Service
Mia Tui
5 months ago
Hello Nikki ,
Thank you for taking the time to share your experience with the Zoe bag. We are delighted to hear that it made such a positive difference to your recent trip and that you found it both stylish and practical. It's wonderful to know that the design features, such as the sleeve for the suitcase handle, helped you feel organised and confident. We appreciate you highlighting how the matching accessories completed your look.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.