I had a bit of hassle with ordering because I put the account in my name and my husbands name as the patient as it was him that wanted it
Mohammed Sheikh
Medicines2U
9 years ago
Dear Tracy,
Thank you for your feedback.
We are sorry to hear that you have experienced some issues whilst ordering with us. Although Medicines2u is a remote service, we still operate just like a GP service therefore, when our doctor reviews any consultations she needs to ensure that all the information provided is up to date and accurate to make a safe and suitable assessment.
When we spoke to the patient, he provided us with some different information to what had initially been provided on the form. This is the reason as to why our policy states that the patient must either fill out the form on their own behalf or for those patients that cannot access this or haven't filled out the form, we must ensure that we speak to them and confirm the details provided in order for all medication to be prescribed safely.
Once again, we are sorry for any inconveniences caused due to this and we will take your feedback on board.
We are happy to hear that you received your medication promptly. Remember to read the advice leaflet provided with the medication to help and guide you through a diet plan. Should you require any further information please do not hesitate to contact us.
A wonderful and helpful service. Your staff were so very helpful when I phoned they could not do enough to help me. I am so pleased I ordered from you.
Mohammed Sheikh
Medicines2U
9 years ago
Dear Deborah,
Thank you for your feedback.
We are happy to hear that you are satisfied with the service provided to you. Our team at Medicines2u are always here to help whether it be by email or phone. Please do not hesitate to contact us for any further information you require.
Medicines2u is the UK's leading provider of online healthcare services. Through our registered pharmacy and online clinic, we provide a range of prescription medications to patients throughout the UK and since our launch in 2004.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Medicines2u is the UK's leading provider of online healthcare services. Through our registered pharmacy and online clinic, we provide a range of prescription medications to patients throughout the UK and since our launch in 2004.