Hi Manal,
Sorry to hear that you haven't received your parcel. I can see that it was out with your local courier for delivery on Thursday 11th but has not yet been delivered. I have chased our delivery partner and will feedback with a further update asap.
Thanks,
Dominique
MANCUB
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.