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Maidenhead Aquatics Reviews

Rated
Exceptional

To see what Maidenhead Aquatics has to offer – come in and talk to The Fishkeeper!

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

470

56

17

6

19

568

ratings over the past year

568 out of 5,903 reviews
Time:
Past year
RD
ROGER DENTON
Cranford St. Andrew, Kettering
13 hours ago
Date of purchase: 16/06/2025
What ROGER DENTON said about Maidenhead Aquatics:
Product never received
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Shannon
Maidenhead Aquatics
7 hours ago
Thank you for leaving a review. We are sorry to hear your item hasn't arrived. To discuss this further, please email customerservice@maidenheadaquatics.co.uk
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0
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Trusted Customer
22 hours ago
Date of purchase: 11/06/2025
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Shannon
Maidenhead Aquatics
7 hours ago
Thank you for taking the time to leave a review.
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0
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CB
Chris Boyle
1 day ago
Date of purchase: 14/06/2025
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Shannon
Maidenhead Aquatics
7 hours ago
Thank you for taking the time to leave a review.
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0
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Trusted Customer
2 days ago
Date of purchase: 14/06/2025
Recommended team
Belle in the garden centre at Carnon Downs Was really friendly and helpful.
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Shannon
Maidenhead Aquatics
7 hours ago
Thank you for taking the time to leave a review. We are thrilled to know that you had a good experience in our stores with our staff.
Product reviews

1
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DD
Darren Drinkwater
Swindon
3 days ago
Date of purchase: 07/06/2025
What Darren Drinkwater said about Maidenhead Aquatics:
Disappointment
Disappointing Delivery Service The tank itself is fine and the delivery driver was polite, but the service from Major Aquatics was unacceptable. Only one staff member was sent, and my wife was...

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Shannon
Maidenhead Aquatics
3 days ago
Thank you for your feedback. We're sorry to hear you were disappointed with the delivery experience. As outlined in our terms and conditions, large pallet orders, such as aquariums, will generally be delivered ‘curb side’ within the terms of the agreement we have with our couriers, so you will need to make arrangements to transfer larger items into your home yourself. Unfortunately, our drivers are not insured to transfer the aquarium into your home.
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Trusted Customer
3 days ago
Date of purchase: 14/06/2025
It was brokering so I glued it back together and it fine
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PM
Peter Morrey
Sefton
4 days ago
Date of purchase: 15/06/2025
What Peter Morrey said about Maidenhead Aquatics:
Five stars
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Shannon
Maidenhead Aquatics
3 days ago
Thank you for the 5-star review.
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PG
Patsy Gorham
Felixstowe
4 days ago
Date of purchase: 15/06/2025
What Patsy Gorham said about Maidenhead Aquatics:
Excellent
Excellent service, easy to order, received really quick, smooth transaction from start to finish
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Shannon
Maidenhead Aquatics
3 days ago
Thank you so much for your kind words. We're thrilled to hear that you had an excellent experience, from ordering to delivery
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Trusted Customer
4 days ago
Date of purchase: 08/06/2025
great selection great service
great product change & friendly professional service
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Shannon
Maidenhead Aquatics
3 days ago
Thank you for the great feedback! We're glad you’re happy with the product and our service.
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Sandra Christina Urquhart
London
4 days ago
Date of purchase: 14/06/2025
What Sandra Christina Urquhart said about Maidenhead Aquatics:
Have always gone to Maidenhead Aquatics in Osterley. Members of Staff very friendly and helpful.
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Shannon
Maidenhead Aquatics
3 days ago
Thank you for your amazing review. We're so pleased to hear that you've always had a positive experience at Maidenhead Aquatics in Osterley
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About Maidenhead Aquatics
Leading responsible fishkeeping in the UK – run by fish-keepers for fish-keepers! We strive to educate, support and share our passion for and expertise in aquatics to help fuel and innovate the future of aquatics, both in our stores and online. Our values form the basis of everything we do as a business and have evolved from our passion for fishkeeping over the last 35 years. Ethical fishkeeping – the needs of the livestock are our utmost priority. By creating our very own ‘Livestock Charter’, we aspire to meet the highest welfare standards in the industry. We will never knowingly sell products that compromise the welfare of livestock in any way. Service – our expert teams, online and offline, deliver product and livestock with in-depth knowledge and passion, informed by latest research and current best practice. Choice – our established reputation, extensive network of suppliers and strong long-term relationships with well-known aquatics manufacturers means that we are able to source new products ahead of the wider market. We are able to offer a diverse and comprehensive portfolio of products to meet a spectrum of customer needs. Innovation – we constantly look to challenge the status quo of the world of aquatics to offer new products and approaches to fishkeeping that sustain and nurture livestock and fuel the passion of our customers. Education – we never stop learning about our passion and we continually look for ways of sharing and imparting that knowledge with our customers and the wider community to support the welfare of livestock and nurture a love of aquatics. Value – we’re committed to providing our customers with real value: great products at good prices, supported by exceptional and friendly customer service. We invest time in getting our prices right and monitoring them daily to ensure they remain competitive. We will not be knowingly beaten on price for any of our products or accessories (excluding livestock and plants) which is supported by our Price Promise.
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PO box 619, Egham, Surrey, TW20 2BS, United Kingdom
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About Maidenhead Aquatics
Leading responsible fishkeeping in the UK – run by fish-keepers for fish-keepers! We strive to educate, support and share our passion for and expertise in aquatics to help fuel and innovate the future of aquatics, both in our stores and online. Our values form the basis of everything we do as a business and have evolved from our passion for fishkeeping over the last 35 years. Ethical fishkeeping – the needs of the livestock are our utmost priority. By creating our very own ‘Livestock Charter’, we aspire to meet the highest welfare standards in the industry. We will never knowingly sell products that compromise the welfare of livestock in any way. Service – our expert teams, online and offline, deliver product and livestock with in-depth knowledge and passion, informed by latest research and current best practice. Choice – our established reputation, extensive network of suppliers and strong long-term relationships with well-known aquatics manufacturers means that we are able to source new products ahead of the wider market. We are able to offer a diverse and comprehensive portfolio of products to meet a spectrum of customer needs. Innovation – we constantly look to challenge the status quo of the world of aquatics to offer new products and approaches to fishkeeping that sustain and nurture livestock and fuel the passion of our customers. Education – we never stop learning about our passion and we continually look for ways of sharing and imparting that knowledge with our customers and the wider community to support the welfare of livestock and nurture a love of aquatics. Value – we’re committed to providing our customers with real value: great products at good prices, supported by exceptional and friendly customer service. We invest time in getting our prices right and monitoring them daily to ensure they remain competitive. We will not be knowingly beaten on price for any of our products or accessories (excluding livestock and plants) which is supported by our Price Promise.