Just awful.
Long queue for online chat support & then they told me that the key detail I requested in writing would be supplied AFTER purchase!
Eventually they agreed to send full details by email...
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Product reviews
Phil
LV General Insurance
6 days ago
Thanks for getting in touch about your experience . We're sorry you feel this way. We appreciate your feedback, and we’ll review our processes to see where improvements can be made. ^Phil
Date of purchase: 01/09/2026
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Trusted Customer
Feefo Verified
7 days ago
We were insured with LV ourselves for several years and only left to go with another company for cost, no other reason. However we now know that LV although a bit more expensive are really a much...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.