I was quoted a renewal price, somehow the accident my husband had was not on the quote, I rang and added this on and was quoted more money even though he was rear-ended when stationary so not his...
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Lia
LV General Insurance
17 days ago
Hi, thanks for letting us know about this. Sometimes a new quote can appear cheaper than an existing quote because the details entered are not exactly the same. These details include the driver(s), the car make and model, your address, what you use your car for, the amount of voluntary excess you select and more. However, if all the details you've entered are exactly the same, and you're still getting a different quote, then please email us at LVGICares@lv.co.uk and we'll look into it for you. ^Lia
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