I found it a very disjointed process. It would be better if one person was the contact for the case so i didn’t need to keep repeating yourself to each individual that I spoke to.
I also had to do...
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Ease of process : Substandard
Joe
LV General Insurance
2 hours ago
Thanks for getting in touch about your experience. We're sorry you feel this way. We appreciate your feedback, and we’ll review our processes to see where improvements can be made. ^Joe
We’re sorry to hear you’re unhappy with the experience you’ve had with us. We’d like to look into this for you, so please drop us an email to LVGICares@lv.co.uk and we’ll take it from there. ^Lisa
Absolutely super company when I had to make a claim against this insurance company. When my insurance company washed their hands with my none fault claim LV rang me and dealt with everything. I...
Excellent service. After being reversed into and the person accepting responsibility I was contacted the same day. LVE preferred repair centre then contacted me the next day. Repair now done and no...
Excellent service from start to finish . Very professional, clear throughout the process and made the whole experience a pleasure rather than be stressed.
I was contacted by the insurers who handed me over to their repair company who then got in touch. I had to wait a few weeks for repairs but was kept abreast of progress while they were happening and...
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