We’re sorry to hear you’re unhappy with the experience you’ve had with us. We’d like to look into this for you, so please drop us an email to LVGICares@lv.co.uk and we’ll take it from there. ^Lisa
Absolutely super company when I had to make a claim against this insurance company. When my insurance company washed their hands with my none fault claim LV rang me and dealt with everything. I...
Excellent service. After being reversed into and the person accepting responsibility I was contacted the same day. LVE preferred repair centre then contacted me the next day. Repair now done and no...
Excellent service from start to finish . Very professional, clear throughout the process and made the whole experience a pleasure rather than be stressed.
I was contacted by the insurers who handed me over to their repair company who then got in touch. I had to wait a few weeks for repairs but was kept abreast of progress while they were happening and...
We have not heard from repair team till now our car is broken and parked in front of the house . We were blatantly told by Allianz that they can’t give an estimate on how long for them to assess the...
Read more
Ease of process : Substandard
James
LV General Insurance
18 days ago
We’re sorry to hear you’re unhappy with the experience you’ve had with us. Please send an email to LVGICares@lv.co.uk and we'll get the right team in touch with you. ^James
From the initial call they were helpful chatty and experienced. The second person I called to discuss my options was ever so helpful, really put my mind at rest and was able to really quickly...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.