Pros: Easy website to use, freindly team on the phone.
Cons: Expensive, cancelled due to very poor bycicle cover. Extra cover needed and exstreamly uncompetative. Whent back to Co-op.
Cons: I was unimpressed that you took the premium from my card on 11 November when you knew the policy did not take effect until 1 December. I think that is sharp practice.
Good Points: Saving nearly £100 on the LV policy I was hoping to renew automatically.
Improvement Points: Telling the man on the phone that the old policy had for which I had been sent a renewal by...
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