Took out home insurance but cant access my account online. Spoke to 4 different advisors who couldnt help and told me to go to online chat.......shortest time to chat to someone was 45 minutes....NOT...
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Ease of purchase : Poor
Value for money : Poor
Quote process : Poor
Clarity of policy Information : Poor
Sam
LV General Insurance
1 month ago
Hi Phillip, we’re sorry to hear you’ve experienced a long wait. We hope you’ve managed to chat with us by now, but if you’re still experiencing problems, please drop us an email and we’ll get it sorted for you. For car, home, pet and travel insurance, please email LVGICares@lv.co.uk. ^Sam
Excellent service and easy to use online.
That is until you try to access the account following your link. It keeps on telling me you are having an issue and to please try again later. That needs...
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