I am currently insured with LV. Renewal coming up. I was expecting, having heard advertising, the premium would go down. But alas it had gone up measurably.
After investigating elsewhere I was able...
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Ease of purchase : Substandard
Value for money : Good
Quote process : Substandard
Clarity of policy Information : Good
Joe
LV General Insurance
1 month ago
Hi Andrew, thanks for letting us know about this. Sometimes a new quote can appear cheaper than an existing quote because the details entered are not exactly the same. These details include the driver(s), the car make and model, your address, what you use your car for, the amount of voluntary excess you select and more. However, if all the details you've entered are exactly the same, and you're still getting a different quote, then please email us at LVGICares@lv.co.uk and we'll look into it for you. ^Joe
Excellent all round, booking quote etc.
Have had to claim in the past for a car accident that wasn't my fault
and LV were incredible took care of everything.
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