Using price comparison websites, when renewal time arrives, is important to ensure you are getting a competitive price. LV= is consistently good value, not the cheapest but always offering good value...
Website ok. Prices ok if not the most competitive. I very nearly didn’t go with LV as it was virtually impossible to speak to anyone on the phone. I wasn’t like that in previous years and was very...
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Ease of purchase : Substandard
Value for money : Good
Quote process : Substandard
Clarity of policy Information : Good
Sam
LV General Insurance
18 days ago
Thanks for getting in touch about your experience Howard. We're sorry you feel this way. We appreciate your feedback, and we’ll review our processes to see where improvements can be made. ^Sam
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