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Luxo Living Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

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Zoe Roy

5 years ago

What Zoe Roy said about Luxo Living:

We are yet to receive our order!!!

I have not had any update on our order. Said it would be 3 days,now 10 days and no update

Support

Luxo Living

5 years ago

Hi Zoe, I am so sorry about the lack of service you received. I understand the frustration. I have shared your feedback with the management team. We want to make sure your voice is heard as we continue to improve, and please reach out to support@luxoliving.com.au if there's anything we can do to make this better. - Luxo Living Team

Product reviews

Date of purchase: 23/12/2020

0

BN

Bernie Nebenfuhr

5 years ago

What Bernie Nebenfuhr said about Luxo Living:

Love the product and the very reasonable prices.

I was happy that I found the product that I was after and at a very good price; especially good with the discount I received. The info on the site indicated that the item was in stock and 'ready to...

Support

Luxo Living

5 years ago

We strive to satisfy our customers, and we’re actively made changes so this issue won’t happen again. Thank you for your 4-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 08/11/2020

0

Trusted Customer

5 years ago

Super fast devery

Easy to order online- super fast delivery. Even got delivery before Xmas !! Would definitely buy from here again.

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 13/12/2020

0

Trusted Customer

5 years ago

Good service

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Date of purchase: 12/12/2020

0

Trusted Customer

5 years ago

Very good price and service

Recommend, very good service. Fast efficient delivery

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Date of purchase: 18/12/2020

0

Trusted Customer

5 years ago

Delivery cost

Support

Luxo Living

5 years ago

Hi Raymond, I am so sorry about the lack of service you received. I understand the frustration. I have shared your feedback with the management team. We want to make sure your voice is heard as we continue to improve, and please reach out to support@luxoliving.com.au if there's anything we can do to make this better. - Luxo Living Team

Product reviews

Date of purchase: 13/10/2020

0

Trusted Customer

5 years ago

Okay, comms could have been better

Communications were not great, confusion within the Luxo Living system and team over when the product was to be delivered, delays etc. Quality of product was good except for minor scratches etc

Support

Luxo Living

5 years ago

Hi Christine, I understand your frustration sorry you had a bad experience with your order. Please contact us at support@luxoliving.com.au so we can make things right and investigate so this doesn't happen again. - Luxo Living Team

Product reviews

Date of purchase: 16/10/2020

0

Trusted Customer

5 years ago

Poor yet promising follow up

The item was 3 weeks late and then delivered 4 hours after the due time. I had to open a dispute with PayPal to initiate delivery and the item was damaged Luxo were swift to deal with the damage...

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