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Luxo Living Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

KB

Katia Bunn

5 years ago

What Katia Bunn said about Luxo Living:

Fast and efficient

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 26/12/2020

0

SR

Sohel Rana

5 years ago

What Sohel Rana said about Luxo Living:

Rubbish

Poor customer service and not helpful and damaged products .

Product reviews

Date of purchase: 02/01/2021

0

CM

Caitlin Murphy

5 years ago

What Caitlin Murphy said about Luxo Living:

Awful company to deal with

Terrible wouldn’t use again paid $75 for priority shipping didn’t get it was never booked as priority took weeks to get here when I contacted them multiple times I spoke with “Eden” who was extremely...

Support

Luxo Living

5 years ago

Hi Caitlin, Thanks for taking the time to write a review. I am so sorry about the lack of service you received. I understand the frustration. I have shared your feedback with the management team. We want to make sure your voice is heard as we continue to improve, and please reach out to support@luxoliving.com.au if there's anything we can do to make this better. - Luxo Living Team

Product reviews

Date of purchase: 28/12/2020

0

WG

Wayne Goode

goulburn

5 years ago

What Wayne Goode said about Luxo Living:

not happy quick to take your money but not quick to help all seemed to hard

Havent received our bed phoned every day for a week to see where our bed was couldn't give us an update where it was will never deal with them again no communication or help

Support

Luxo Living

5 years ago

Hi Wayne, Thanks for taking the time to write a review. I am so sorry about the lack of service you received. I understand the frustration. I have shared your feedback with the management team. We want to make sure your voice is heard as we continue to improve, and please reach out to support@luxoliving.com.au if there's anything we can do to make this better. - Luxo Living Team

Product reviews

Date of purchase: 03/01/2021

0

Trusted Customer

5 years ago

I wouldn't buy from here again with a 100% discount.

Really rubbish customer experience. I had to chase up repeatedly to solve issues caused by their mistakes, and each staff member I spoke to was ruder than the last. At one point they were clearly...

Support

Luxo Living

5 years ago

Hi Hannah, Thanks for taking the time to write a review. I am so sorry about the lack of service you received. I understand the frustration. I have shared your feedback with the management team. We want to make sure your voice is heard as we continue to improve, and please reach out to support@luxoliving.com.au if there's anything we can do to make this better. - Luxo Living Team

Product reviews

Date of purchase: 06/11/2020

0

Trusted Customer

5 years ago

Overall a very positive experience and I’d buy again!

I accidentally ordered the wrong size and chat staff were able to resolve quickly, ensuring I got the right one. Couple of low points: 1) when I called to correct order, I was redirected to Dominos -...

Product reviews

Date of purchase: 31/12/2020

0

MM

Mustafa Mohammed

5 years ago

What Mustafa Mohammed said about Luxo Living:

Good experience

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 23/12/2020

0

VV

Vinod Vadakkedath

5 years ago

What Vinod Vadakkedath said about Luxo Living:

I have found products are very economical and good quality. Had issue with one of the product during assembly as one of the part was faulty. Luxo support team has resolved it by providing new parts....

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 13/12/2020

0

Trusted Customer

5 years ago

Very happy

Great price and prompt service, this is my second product from Luxo and I am very happy

Product reviews

Date of purchase: 26/12/2020

0

DK

Donna Knight

5 years ago

What Donna Knight said about Luxo Living:

Love my purchase

I love my granddaughters little pink lounge, unfortunately, so do my cats lol It was delivered quicker then I thought, so happy.

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 23/12/2020

0

Luxo Living Reviews

Luxo Turbo Gaming Chair with Foot Rest - Grey & BlackMore reviews of this product (2)View product websiteMy son Loves his gaming chair however it was missing the side covers on the back rest (piece 11) when we assembled.

Jorn 3 Seater PU Leather Sofa - MochaMore reviews of this product (1)View product websiteDamaged products . Not assembled properly

Zed LED Gaming DeskMore reviews of this product (1)View product websiteNot as expected very poor quality for the price

Kyron Fabric King Bed with Storage Drawers - Dark GreyMore reviews of this product (1)View product websitehow would I know havent received item no one from luxo living cared promised to phone us back about courier never called back

Sollia 3 Seater Velvet Sofa - Jade GreenMore reviews of this product (8)View product websiteCouch has a number of faults. The only reason I'm not asking for a replacement or partial refund is because I value my time and sanity too highly to deal with their customer service reps ever again.

Nero Natural Pine Triple Bunk Bed - GreyMore reviews of this product (9)View product websiteBit of damage in handling but was refunded some amount best customer experience for Sydney store. Highly recommend others . I am a buyer

Luxo Bamboo Waterproof Mattress Protector - QueenMore reviews of this product (1)View product websiteGood product. I am happy with this purchase.

Luxo Bamboo Waterproof Mattress Protector - KingMore reviews of this product (2)View product websiteGood product. I am happy with this purchase.

Luxo Helmi King Fabric Bed – GreyMore reviews of this product (1)View product websiteVery easy to assemble and looks very good. I bought two of this bed. One of the part of this bed found faulty during assembly. Luxo team helped me by sending new part.

Luxo Bamboo Waterproof Mattress Protector - SingleMore reviews of this product (1)View product websiteGood product. I am happy with this purchase.

Luxo Venus Firm Pocket Spring Pillow Top Mattress - KingMore reviews of this product (2)View product websiteGood product. I bought two of this mattress. I am happy with this purchase.

Mustique 4 Seater Rope Wicker Outdoor Sofa Set - GreyMore reviews of this product (1)View product websiteVery happy with product and service. Great price

Merida Kids Armchair with Storage Drawer - PinkMore reviews of this product (1)View product websiteLove love love it so does my granddaughter and cats

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