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Luxo Living Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

5 years ago

Poor service

Our delivery confirmation email was only sent after two weeks of prompting and the accompanying delivery service was subpar. The next day delivery took longer than initially suggested and the...

Support

Luxo Living

5 years ago

Hi Clayton, Thanks for writing to let us know your thoughts. It looks like we fell short, and that's not okay. I want you to know that this feedback has been forwarded to our management team. I want to make sure this doesn't occur again, can do us a favor and send your order details to support@luxoliving.com.au so I can resolve this - Luxo Living Team

Product reviews

Date of purchase: 30/12/2020

0

FM

Frances Marzella

5 years ago

What Frances Marzella said about Luxo Living:

Fairly good item but notifications need to improve

Item was delayed and on back order. Item arrived and left at front door with no notification and we happened to be away on holidays. Subsequently we received another parcel a week later.

Support

Luxo Living

5 years ago

Hi Frances, I really appreciate you sharing your thoughts here. First off, let me apologize. I am truly sorry for your experience. I have shared your feedback with management and we are going to resolve this issue. Please share your order details with me at support@luxoliving.com.au so I can resolve this for you. - Luxo Living Team

Product reviews

Date of purchase: 08/11/2020

0

SC

Susan Cole

5 years ago

What Susan Cole said about Luxo Living:

Luxo communicated very well re despatch & delivery and my granddaughters love their new princess beds.

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 02/01/2021

0

Trusted Customer

5 years ago

Great product for a great price. Can’t fault the quality.

Great website, easy to use, super fast delivery. Very happy with my purchase

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 04/01/2021

0

Trusted Customer

5 years ago

Very good prompt service.

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 30/12/2020

0

RA

Rana Adam

5 years ago

What Rana Adam said about Luxo Living:

5 stars very good

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 26/12/2020

0

AW

Amy Wiseman

5 years ago

What Amy Wiseman said about Luxo Living:

DO NOT USE

Awful! I was promised a 2 week delivery time, and it has constantly been delayed (without any update from Luxo and the courier tracking devise is not working). I’ve had to follow up with Luxo myself....

Support

Luxo Living

5 years ago

Hi Amy, I really appreciate you sharing your thoughts here. First off, let me apologize. I am truly sorry for your experience. I have shared your feedback with management and we are going to resolve this issue. Please share your order details with me at support@luxoliving.com.au so I can resolve this for you. - Luxo Living Team

Product reviews

Date of purchase: 04/01/2021

1

SK

Sheik Khizer

5 years ago

What Sheik Khizer said about Luxo Living:

Liars

Not that great. They promised me a free blanket for a referral and when the referral made a purchase, they declined the offer. Fake offers, Liars.

Support

Luxo Living

5 years ago

Hi Sheik, I really appreciate you sharing your thoughts here. First off, let me apologize. I am truly sorry for your experience. I have shared your feedback with management and we are going to resolve this issue. Please share your order details with me at support@luxoliving.com.au so I can resolve this for you. - Luxo Living Team

Product reviews

Date of purchase: 05/01/2021

1

ME

Michelle Everett

5 years ago

What Michelle Everett said about Luxo Living:

Love my Ballena six seater outdoor dining set. It looks fantastic!

Yes service was good and I love my outdoor 6 seater. Was well priced and looks great!

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 27/11/2020

0

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Sollia 3 Seater Velvet Sofa - BlushMore reviews of this product (8)View product websiteDon’t know - haven’t received as yet

Alexandra Fabric Gas Lift Storage Queen Bed - Dark GreyMore reviews of this product (2)View product websiteYou offered a free blanket for a referral but you decluned after the referral made a purchase. Fake offer. Liar.

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