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Luxo Living Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

DC

Dominic Cudmore

5 years ago

What Dominic Cudmore said about Luxo Living:

Absolutely unreliable and unresponsive. Avoid at all costs.

My sofa was ordered in late November 2020. Despite numerous emails to Luxo Living, it has still not arrived. A complaint to Fair Trading NSW is on its way.

Support

Luxo Living

5 years ago

Hi Dominic, I really appreciate you sharing your thoughts here. First off, let me apologize. I am truly sorry for your experience. I have shared your feedback with management and we are going to resolve this issue. Please share your order details with me at support@luxoliving.com.au so I can resolve this for you. - Luxo Living Team

Product reviews

Date of purchase: 24/10/2020

1

Trusted Customer

5 years ago

We chose pick up then were made to pay postage from Melbourne then were told a week later pick up from Sydney was available then it appeared $200 cheaper

Support

Luxo Living

5 years ago

Hi Jacki, I understand your frustration sorry you had a bad experience with your order. Please contact us at support@luxoliving.com.au so we can make things right and investigate so this doesn't happen again. - Luxo Living Team

Product reviews

Date of purchase: 11/10/2020

0

MG

Maree Gleeson

5 years ago

What Maree Gleeson said about Luxo Living:

Great quality

The prices & prouducts were excellent quality & great specials the delays were long which sometimes can’t be helped

Support

Luxo Living

5 years ago

Thank you for your 4-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 27/11/2020

0

KH

Karl Horton

Sydney

5 years ago

What Karl Horton said about Luxo Living:

Product is good though delivery is slow

Support

Luxo Living

5 years ago

Hi Karl, I really appreciate you sharing your thoughts here. First off, let me apologize. I am truly sorry for your experience. I have shared your feedback with management and we are going to resolve this issue. Please share your order details with me at support@luxoliving.com.au so I can resolve this for you. - Luxo Living Team

Product reviews

Date of purchase: 18/11/2020

0

Trusted Customer

5 years ago

Service was excellent. Staff helpful. Courier service was the only fault - they didn’t deliver on the day they said

Support

Luxo Living

5 years ago

Thank you for your 4-Star review! We hope to see you shop with us again in the future! Thanks for taking the time to write a review. I have shared your feedback with the management team.

Product reviews

Date of purchase: 22/12/2020

0

AM

Andrew Mckellar

5 years ago

What Andrew Mckellar said about Luxo Living:

Good value products, poor communication.

I ordered 2 bed combos, with the bed frames arriving reasonably quickly, but the mattresses arrived separately about 10 days later. There was no communication about the separate shipping and the...

Support

Luxo Living

5 years ago

Hi Andrew, I really appreciate you sharing your thoughts here. First off, let me apologize. I am truly sorry for your experience. I have shared your feedback with management and we are going to resolve this issue. Please share your order details with me at support@luxoliving.com.au so I can resolve this for you. - Luxo Living Team

Product reviews

Date of purchase: 01/01/2021

1

Trusted Customer

5 years ago

Excellent

Order completed and received in quick time. Product exactly what I was looking for at a very competitive price,

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 12/01/2021

0

Trusted Customer

5 years ago

Still not received

Terrible service

Support

Luxo Living

5 years ago

Hi Jake, I really appreciate you sharing your thoughts here. First off, let me apologize. I am truly sorry for your experience. I have shared your feedback with management and we are going to resolve this issue. Please share your order details with me at support@luxoliving.com.au so I can resolve this for you. - Luxo Living Team

Product reviews

Date of purchase: 01/01/2021

0

Trusted Customer

5 years ago

Quick turnaround with purchase, good communication.

Support

Luxo Living

5 years ago

Thank you for your 4-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 09/01/2021

0

Trusted Customer

5 years ago

Good quality! All great value for money. Items delivered on time with regular updates. Will be buying from Luxo living again.

Support

Luxo Living

5 years ago

Thank you for your 5-Star review! We hope to see you shop with us again in the future!

Product reviews

Date of purchase: 03/01/2021

0

Luxo Living Reviews

Esben 2 Seater Velvet Sofa Bed - Dark Forest GreenMore reviews of this product (1)View product websiteIt has not arrived. I've given up contacting Luxo Living.

Luxo Vambelle Modular Outdoor Sofa Set - Charcoal CushionMore reviews of this product (4)View product websiteIt’s a bit small and flimsy

Aquila Extra Wide King Upholstered Bed Headboard - PinkMore reviews of this product (4)View product websiteThis is fantastic looks super expensive but great price & looks so luxury which I love

Luxo Brandt Rocking Chair - Light GreyMore reviews of this product (2)View product websiteGreat quality & price love this rocking chair looks great in our bedroom

Montserrat Hanging Egg Chair - Natural with Cream CushionMore reviews of this product (1)View product websiteLove it. Very happy with the swing chair

Drusa Solid Pine Timber Double Bed Frame - NaturalMore reviews of this product (1)View product websiteGood value product that looks good and easy to assemble.

Asteria 18cm Firm Latex Pocket Spring Mattress - DoubleMore reviews of this product (3)View product websiteGood value, comfortable mattress.

1000TC Ultra-Soft Bed Sheet Set - Super King WhiteMore reviews of this product (6)View product websiteSheets fitted our super king bed perfectly. Soft and comfy, will be ordering more.

Tertia Solid Pine Timber Queen Bed Frame - WhiteMore reviews of this product (2)View product websiteNo bed yet.. please explain

Cleon Fabric Bed with Storage Drawers King - Light GreyMore reviews of this product (1)View product websiteGreat looking bed. Good quality.

Luxo Ergo 120cm Electric Sit & Stand Ergonomic Desk - WhiteMore reviews of this product (3)View product websiteGreat quality desk. My friends are going to be buying one now.

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