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Luxo Living Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

GE

Georgia

Melbourne

5 years ago

What Georgia said about Luxo Living:

Just what we needed

Quick delivery easy to put together and aesthetically pleasing to look at. Purchased cushions elsewhere for the chairs

Support

Luxo Living

5 years ago

Hi Georgia,We strive to deliver 5 Star Service to our customers and would love to see you shop again from us. Thank you for your feedback.-Luxoliving Team

Product reviews

Date of purchase: 14/01/2021

0

Trusted Customer

5 years ago

Sheet quality has changed since last year :(

The delivery was quick which was good, but to be honest I was really dissatisfied with the sheets I got. I bought sheets from you before, and I loved them so much, but the two I bought recently are...

Support

Luxo Living

5 years ago

Hi Shaina, Thanks for taking the time to write a review. I am so sorry about the lack of service you received. I understand the frustration. I have shared your feedback with the management team. We want to make sure your voice is heard as we continue to improve, and please reach out to support@luxoliving.com.au if there's anything we can do to make this better. - Luxo Living Team

Product reviews

Date of purchase: 19/01/2021

0

CT

Chris Thomson

5 years ago

What Chris Thomson said about Luxo Living:

I would buy from them again. Was actually impressed with the quality of the outdoor storage chest we ordered online. When I called the staff, they were polite and helpful.

Support

Luxo Living

5 years ago

Hi Chris,We strive to deliver 4 Star Service to our customers and would love to see you shop again from us. Thank you for your feedback.-Luxoliving Team

Product reviews

Date of purchase: 09/01/2021

0

Trusted Customer

5 years ago

Damaged product - no customer service reply

I received my desk and the delivery driver just left it outside. The corner of the box was damaged and when I unpacked the corner of the desk was damaged as well. I have reached out to customer...

Support

Luxo Living

5 years ago

Hi Adrian, I understand your frustration sorry you had a bad experience with your order. Please contact us at support@luxoliving.com.au so we can make things right and investigate so this doesn't happen again. - Luxo Living Team

Product reviews

Date of purchase: 09/01/2021

0

KG

Kylie Graham

5 years ago

What Kylie Graham said about Luxo Living:

Do not reccommend at all, very poor service!

Honestly did not want to even give them 1 star! Very poor service & communication. I ordered the bunk bed & mattresses in October, to be received by Christmas and did not receive them. Absolutely...

Support

Luxo Living

5 years ago

Hi Kylie, Thanks for taking the time to write a review. I am so sorry about the lack of service you received. I understand the frustration. I have shared your feedback with the management team. We want to make sure your voice is heard as we continue to improve, and please reach out to support@luxoliving.com.au if there's anything we can do to make this better. - Luxo Living Team

Product reviews

Date of purchase: 12/10/2020

0

CC

Chantel Carlet

5 years ago

What Chantel Carlet said about Luxo Living:

Satisfied Esben Sofa bed owner!

The service is excellent, the in store sales assistants are helpful. The products are beautiful and there’s a good variety. It shipped and arrived very quickly. The prices are also excellent, best...

Support

Luxo Living

5 years ago

Hi Chantel, We strive to deliver 5 Star Service to our customers and would love to see you shop again from us. Thank you for your feedback.-Luxoliving Team

Product reviews

Date of purchase: 16/01/2021

0

CL

Chiron Laidlaw

5 years ago

What Chiron Laidlaw said about Luxo Living:

They're so beautiful, they're prefection!

Support

Luxo Living

5 years ago

Hi Chiron,We strive to deliver 5 Star Service to our customers and would love to see you shop again from us. Thank you for your feedback.-Luxoliving Team

Product reviews

Date of purchase: 16/11/2020

0

Trusted Customer

5 years ago

Good service

I liked that the shipping was free and the chair arrived quite quickly. The chair was of good quality, but it was a bit harder to put together than other furniture I've assembled in the past.

Support

Luxo Living

5 years ago

Hi Jill, We strive to deliver 5 Star Service to our customers and would love to see you shop again from us. Thank you for your feedback.-Luxoliving Team

Product reviews

Date of purchase: 04/01/2021

0

Trusted Customer

5 years ago

Worst decision to buy from Luxoliving

Poor customer service, they kept sending the wrong parts and took two weeks to organise a pick up and then refund

Support

Luxo Living

5 years ago

Hi Tanmay, Thanks for taking the time to write a review. I am so sorry about the lack of service you received. I understand the frustration. I have shared your feedback with the management team. We want to make sure your voice is heard as we continue to improve, and please reach out to support@luxoliving.com.au if there's anything we can do to make this better. - Luxo Living Team

Product reviews

Date of purchase: 07/01/2021

0

Trusted Customer

5 years ago

Excellent Service

The whole buying experience was positive, quick delivery, excellent quality product. I have recommended Luxo Living to my family and friends.

Support

Luxo Living

5 years ago

Hi Lynda,We strive to deliver 5 Star Service to our customers and would love to see you shop again from us. Thank you for your feedback.-Luxoliving Team

Product reviews

Date of purchase: 11/01/2021

0

Luxo Living Reviews

Monos Rope Wicker Patio Leisure Set w/ Coffee Table - BlackMore reviews of this product (2)View product websiteExactly what I wanted see other review - looks good bought other cushions afterwards

1000TC Ultra-Soft Bed Sheet Set - King Single BlackMore reviews of this product (3)View product websiteThey are ok if you buy them on special, but I would not recommend at the current price of $40+. The quality is not good.

1000TC Ultra-Soft Bed Sheet Set - King Single WhiteMore reviews of this product (2)View product websiteThey are ok if you buy them on special, but I would not recommend at the current price of $40+. The quality is not good.

Thyme 135cm Wicker Outdoor Storage Box - BrownMore reviews of this product (1)View product websiteGood standard of construction with real steel bolts that don't burr when tightening!

Luxo Ergo 120cm Electric Sit & Stand Ergonomic Desk - WhiteMore reviews of this product (3)View product websiteDamaged product an no customer service.

Luxo Vesta 20cm Pocket Spring Latex Mattress SingleMore reviews of this product (3)View product websiteVery hard bed, not comfortable for young kids

Luxo Venus Firm Pocket Spring Pillow Top Mattress -DoubleMore reviews of this product (4)View product websiteMattress has lumps in it from being rolled up too long

Cornelia Triple Bunk Bed with Storage Drawers - WhiteMore reviews of this product (21)View product websiteWhite paint work very average and easily scratches.

The DIY Decorator Chantal Scallop Velvet Chair - TealMore reviews of this product (2)View product websiteThey're so beautiful, they're prefection!

The DIY Decorator Zoe Stool - TealMore reviews of this product (1)View product websiteThey're so beautiful, they're prefection!

The DIY Decorator Chantal Scallop Velvet Chair - PinkMore reviews of this product (3)View product websiteThey're so beautiful, they're prefection!

The DIY Decorator Zoe Stool - PinkMore reviews of this product (3)View product websiteThey're so beautiful, they're prefection!

Cape Cod Adirondack Timber Foldable Armchair - WhiteMore reviews of this product (6)View product websiteGood quality chair, but the assembly instructions were very limited.

Luxo Ergo 120cm Electric Sit & Stand Ergonomic Desk - OakMore reviews of this product (3)View product websiteIt's poorly designed and doesn't work

Dalis 4 Seater Rope Wicker Outdoor Sofa Set - BeigeMore reviews of this product (2)View product websiteExcellent quality furniture, easy to put together and sturdy structure.

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