First time I used Maple Parking, I parked the car, dropped the keys, jumped into a mini bus and I was in the terminal in 5 mins. This time however, I dropped the car and the keys, and then waited 25...
When my parking was booked it was never stated that there would be additional pick ups on the way to the terminal. On my return the contact number given went to answer phone and no one called me...
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Friendliness and helpfulness of staff : Good
Arrival and exit process : Poor
Transfer service (to/from the airport) : Substandard
Changed their system from small courier vehicles dropping and collecting outside terminal - to coach picking up from travel lodge and others and dropping off at ground floor coach park. Inconvenient...
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