I almost lost my trip,by mail I was instructed to park in zone C and the bus didn't stop,I walk to bus stand with wife and luggage only to be told by bus driver to move the car in zone F and again...
I am really pleased with overall service provided by the firm. cost, distance to & from airport, customer services, everything was excellent. would definitely recommend and look forward to come back.
Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Exceptional
Transfer service (to/from the airport) : Exceptional
Previoiusly you were transported to and from the airport by mini bus. Now it is a bus that calls at other hotels stops etc. Therefore journey to and from the airport takes longer
Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Exceptional
Transfer service (to/from the airport) : Substandard
Arrived approx 6am on a drizzly, foggy, freezing morning. After handing keys over we were told to wait by some cones outside for the bus. When the bus arrived it was full and we were told to walk to...
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