Stansted JetParks - Park and Ride - Free Canx - 1 Hour Before

Dear Roger, Thank you for your review. You have booked to Park with Stansted JetParks. This is stated on our website and you can find further directions and an address in the ‘more info’ tab relating to the service prior to booking. You are also provided with these details on your confirmation email. I can only apologise if you did not feel this was clear on your arrival at the airport. Kind regards, Lachlann Donnelly – Customer Service Team Manager

Dear Miss Heasley, Thank you for your review. I am sorry to hear that you had difficulty in locating the car park on your arrival at Stansted airport. On your confirmation you are provided an address for the car park as well as written directions on how to locate the parking. This is provided by the individual car parks and is available both in the ‘more info’ tab on our website and in your confirmation email. I can only apologise if you did not find this information helpful however, if you do have any concerns regarding the location of your parking, I would advise you contact our customer service team who are available from 8am – 8pm, Monday to Friday and 9am to 5:30pm on Saturdays. Kind regards, Lachlann Donnelly – Customer Service Team Manager