broke down and when I phoned the office I was told I had to pay another £11.Rubbish.
Friendliness and helpfulness of staff : Poor
Arrival and exit process : Poor
Transfer service (to/from the airport) : Poor
Location of car park : Poor
Alice
Looking4Parking UK
9 years ago
Hi Yvonne, thank you for taking the time to leave us your feedback. We're disappointed to hear the events of your experience, if you could email us directly we would like to see what we can do to recover the experience. We look forward to hearing from you soon.
Date of purchase: 21/10/2016
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Feefo Verified
Derby
9 years ago
Southampton Port - Triangle Car Park - Ocean terminal
Very confusing. Instructions said the barrier would raise when it recognised my reg number, but there was no barrier ??? I eventually parked in the triangle car park short stay and asked the staff at...
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Friendliness and helpfulness of staff : Poor
Arrival and exit process : Poor
Location of car park : Substandard
Alice
Looking4Parking UK
9 years ago
Hi Ian, thank you for taking the time to leave us your review. We're disappointed to hear that there were issues with the instructions you received prior to parking with us that caused confusion.
Date of purchase: 21/10/2016
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Feefo Verified
UK
9 years ago
Southampton Port - Triangle Car Park - Ocean terminal
I had to leave my disabled partner with the suitcases at the terminal while I went and got the car. It was a long walk to the car park. Then I had to more or less drive all round town to get back...
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Friendliness and helpfulness of staff : Poor
Arrival and exit process : Poor
Transfer service (to/from the airport) : Poor
Location of car park : Poor
Alice
Looking4Parking UK
9 years ago
Hi Amanda, we're disappointed to hear your comments regarding your experience. We are less than a 5 minute walk from the Ocean Cruise Terminal and we would love to know more information regarding which terminal your cruise departed from. We appreciate the time you have taken to leave your feedback and I am sorry that you feel the car park was not suitable for you.
Date of purchase: 27/08/2016
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Feefo Verified
9 years ago
Southampton Port - Triangle Car Park - Ocean terminal
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
